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Hi! The phone might have been black listed (blocked) or you might not be inserting the sim card correctly. To find out if your phone has been blacklisted then you could ring up your network provider and give them your phone serial number and they should be able to tell you straight away. There could be a problem with the connection port of the sim card. I hope I have been of help but please do not hesitate to ask if you have any further questions. I appreciate your vote if you appreciate my reply
Handy Blacklist protects your time and peace of mind by keeping undesired calls off your phone. If there is someone you just don’t want to hear from, let Handy Blacklist keep that person off your phone! 2 types of lists with different functions will keep unwanted calls hidden from your eyes. You have one blacklist and one or several Allow lists. Only one list can be activated at the moment. Blacklist contains numbers you want to be blocked. You can add numbers from recent calls, contact list or just by typing them. If you reject a call manually, the software will propose you to add that number to blacklist automatically! Blocking of Private and Unknown calls is also available. Allow list contains numbers which will be allowed to receive while others will be rejected. In addition, you can choose a "reject" action to return a prewritten text message back to the caller. A notification of the missed calls appearing in a popup note can be set by user as well.
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