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I recently purchased a cartridge for my lexmark x342xl printer. After installing, it says unsuport Print Cartridge. Please explain what that means Milton Nicholas

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5 Suggested Answers

  • 121 Answers

SOURCE: Lexmark X2550 Cartridge Refilling

No...it doesn't disable the cartridge...but it knows whether or not you put a new one in.  You should probably try buying refills.  They're less of a mess, and they replace things like chips that will cheat the printers.

Posted on Oct 29, 2007

  • 2 Answers

SOURCE: lexmark x2740

my printer is not workin can u help

Posted on Oct 28, 2008

rwandrew
  • 115 Answers

SOURCE: Lexmark x4850 ink levels won't reset with new cartridge

Hi...

Silly question, but I have done this myself. Have you removed the tape from the bottom of the cartridge?

Posted on Jan 25, 2009

  • 3 Answers

SOURCE: Lexmark Z1420 Wont Print

Lexmark has programmed the this printer to ONLY recognize THEIR cartridges! You can not use any thing else except their over priced, half filled cartridges you get at Wally World.

Posted on Jul 19, 2009

pineworks
  • 4041 Answers

SOURCE: My Lexmark X5410 Printer will not recognize a refill cartridge.

Hi there

This is the same old story with Lexmark printers, you cant do any thing about it the chips have a small fuse inside them and soon as they emty it blows the fuse, and thats it so I beleave the only way is to buy new ink, or a diferent printer.
Not know any fix for them myself sorry.

Can try.
Turn printer off. Unplug power cord and other cables. Wait 30 seconds. Plug cords and cables back in.

Also seen this on the net.
Use clear tape over left hand row of sensors on front of cartridge and re-insert. ink now shows with question mark but reads as full and prints fine.

but yeah, best bet, never ever buy lexmark.....:)

http://www.fixyourownprinter.com/forums/inkjet/35235


If that doesn't work, try disabling your ink monitoring software.
All The Best Pineworks

Posted on Feb 21, 2010

Testimonial: "Thanks for the quick response. I'll try these things...and not buy Lexmark again."

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1 Answer

I recently replaced both the black and the color cartridges but I'm still getting the message to replace the color cartridge. Please explain why this would happen and if i can fix it?


The problem could be due to a communication failure between the color cartridge and the All-In One (AIO) or by a short in the color cartridge. Here's what you can do:
  1. Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.
  2. Try to insert a different known working cartridge to identify if it's a faulty cartridge issue.
  3. Ensure that you are inserting original supplies. Refilled, re-manufactured or clone cartridges are not recommend for use with your printer. These are unreliable and tend to fail unexpectedly. If you're using genuine Lexmark cartridges yet it continues to fail, please contact the Lexmark Technical Support Center for further assistance.

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I have a Lexmark X6690 and bought new Lexmark print cartridges today - Black and Colour. The printer is recognising the colour cartridge but not the black one. Driving me nuts!! Please help x


Try to reseat the black cartridge. If that doesn't help, try to clean the cartridge nozzles. On the printer operator panel > press Setup button > Maintenance > Clean Cartridges > Ok. Your printer will then print a page, forcing ink through the nozzles to clean them. Try to print again. You may also try to insert a different known working black cartridge to determine if the other is faulty. If your new cartridge is faulty, return it to the purchase store (if within return period) or contact Lexmark technical support for assistance.

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It seems that the cartridge is not fixed properly.
1. Please remove an re-connect the cartridge.
2. If possible uninstall and re-install the printer to get back to factory settings.

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How do I align ink jets?


Microsoft Windows 95/98/Me:
(Applies to all printers)

  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.

    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

  8. Click the appropriate Cartridge Installed option in the printer software.

    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.

  9. Close the front cover of the printer.

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hi steffystp,
have you checked the cartridge number in your printer, maybe you have the wrong number :/ have you opened the top of the printer and installed the cartridge?
let me know:)

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1 Answer

How to change lexmark Cartridge


  1. Click Start, Programs, Lexmark Series.
  2. Click Lexmark Control Panel.
  3. Click Print Cartridge installation.
  4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
  5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
  6. Insert the print cartridge into the print cartridge carrier.
  7. Push the cartridge back until it clicks into place.
    • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
  8. Click the appropriate Cartridge Installed option in the printer software.
    • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
      1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
      2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
      3. Click OK.
  9. Close the front cover of the printer.

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My lexmark X1185 all in one printer will not print color.


did you make sure that you pulled all of the tape off the bottom of the cartridge. next recheck your settings. they will not return to normal themselfs

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