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How do I fix a key that fell off of the keyboard of a Gateway notebook, M-6816 please?

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You will need a set of fine-jawed needle-nose pliers and a small paperclip half un-bent. Turn off the power to your laptop and remove the battery. Locate the small black plastic cantilever assembly that would otherwise be joining the key to the rest of the board. It should look like an "X" from the side view. The cantilever assembly is very fragile, and may have been damaged in whatever event caused it to detach in the first place. If this is so, you're pretty much beat for the rest of this fix. If it is still attached to the board, carefully remove it by squeezing the inner legs to dislodge the bottom pegs from the retainer clips on the keyboard base. If it is not attached to the board, attach it to the underside of the key in the reverse of the process described supra.
Once done, hold the laptop in such a way as to allow you to see under the key for as long as possible while you do the following:
Grip the properly attached cantilever/key assembly with the pliers by the widest frame of the cantilever assembly, about halfway between the crux and the edge, such that you are gripping the frame perpendicular to the alignment of the outer frame. Squeeze very gently, while attempting to seat the wider frame into the wider-spaced clips on the keyboard. Once done, use the paperclip to hold that frame down to the keyboard (very carefully, as the underlying traces can be easily damaged by anything metal) while simultaneously gripping the narrower frame with the pliers in the same way you did the wider, while attempting to get the peg on the farthest edge of the narrow frame into it's clip. Remove the pliers, and attempt to re-seat the final peg, the one closest to you on the narrower frame, in it's clip using the paperclip.
NOTE: This does not always work. If it doesn't, or if the cantilever clip is damaged irreparably, your sole remedy is replacement of the keyboard unit, which is removable.

Posted on Sep 18, 2008

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Dear rwertheim


Try the following guide

http://www.laptoprepair101.com/laptop/2007/03/20/key-fell-off-keyboard/

There are no guides from Gateway for the keys available for the but this guide will be more than enough to help you through this one in order to remove them. Its should be completely the same principle.

Cleaning the keys should be done without alchohol based cleaners because the lettering might be erased. Use some soap and warm water instead and gently scrab with a soft brush the bottom of the keys.

Please remember to take out your laptop battery/ac adaptor in any case since you will be working at hardware level with your equipment.

Regards, and I wish you no more sticky keys!

Please dont forget to rate this solutin!

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