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How do I fix a key that fell off of the keyboard of a Gateway notebook, M-6816 please?

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You will need a set of fine-jawed needle-nose pliers and a small paperclip half un-bent. Turn off the power to your laptop and remove the battery. Locate the small black plastic cantilever assembly that would otherwise be joining the key to the rest of the board. It should look like an "X" from the side view. The cantilever assembly is very fragile, and may have been damaged in whatever event caused it to detach in the first place. If this is so, you're pretty much beat for the rest of this fix. If it is still attached to the board, carefully remove it by squeezing the inner legs to dislodge the bottom pegs from the retainer clips on the keyboard base. If it is not attached to the board, attach it to the underside of the key in the reverse of the process described supra.
Once done, hold the laptop in such a way as to allow you to see under the key for as long as possible while you do the following:
Grip the properly attached cantilever/key assembly with the pliers by the widest frame of the cantilever assembly, about halfway between the crux and the edge, such that you are gripping the frame perpendicular to the alignment of the outer frame. Squeeze very gently, while attempting to seat the wider frame into the wider-spaced clips on the keyboard. Once done, use the paperclip to hold that frame down to the keyboard (very carefully, as the underlying traces can be easily damaged by anything metal) while simultaneously gripping the narrower frame with the pliers in the same way you did the wider, while attempting to get the peg on the farthest edge of the narrow frame into it's clip. Remove the pliers, and attempt to re-seat the final peg, the one closest to you on the narrower frame, in it's clip using the paperclip.
NOTE: This does not always work. If it doesn't, or if the cantilever clip is damaged irreparably, your sole remedy is replacement of the keyboard unit, which is removable.

Posted on Sep 18, 2008

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Checked the Manual....

Instructions to remove and replace the Keyboard can be found from page number 7 in the Manual.

Link to get the Manual :

http://support.gateway.com/s/Mobile/Q106/Blade/8511418.pdf

can contact Gateway Chat Support through link below:

http://support.gateway.com/support/contact/chat.shtml

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Try this link:
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Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

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