This is a frost free fridge freezer. The fridge is still working and when we switch it off & on the freezer section starts to cool then stops (within 5 minutes). The warning light to say that the freezer is not warm enough stays on.
Can anyone help to say where or what the problem is. This appliance is three years old. We have switched the whole thing off for 12 hours, cleaned it, checked for any blockages (Only one place in the fridge) but it has made no difference.
Fridge is working fine. Freezer is not working at all. Any ideas or help would be much appreciated.
I have the same freezer and get the same problems. Ice forms on the refrigeration fins beind the plastic shroud at the rear and completely blocks the airflow. The fan that moves cool air around does not work then and freezer temp goes up. Ice will often push the shroud forwards so that the door does not close properly. Warm moist air get in and just increases the ice problem.
I take the shroud and fan housing off the rear (4 screws and a wire to the fan) and defrost thoroughly using a hair dryer. You can then see when all the ice has gone..
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the fridge might have iced up in the coil due to a defrost problem. one way to check it is to leave the fridge off for a few hours and leave the door open. turn the fridge back on after the few hours and see if the performance is any better. Let me know how it goes
I've just had to do this - a real pain, and you would think that Bosch would include it in the instructions or somewhere on their website!
You have to put the fridge/freezer on its back (putting a cushion or something like that at the top to make sure the back doesn't get damanged). Starting at the bottom, unscrew the three bolts holding the bottom door in place, then the middle hinge between the fridge and freezer, and then the screws at the top holding the fridge door in place. Then reverse everything round (you may have to make holes where there are dimples on the top of the freezer door/bottom of the fridge door). Good luck!
We have the same and I think it is because the freezer door bounces open when we shut the fridge door. Then the freezer compartment ices up, the fan clogs up with ice and cannot blow cold air into the fridge, and the fridge gets warm and the milk goes off.
Solution? We have bought one of those child safety clips (search for fridge safety clip or lock) to hold the freezer door closed.
Simple design error. Expected better from Bosch :-(
Ok, got it sussed! [well here's what I did anyway]...
Quite simply, I turned off the fridge-freezer at the mains overnight and in the morning, broke and chucked out the ice chunks that had lined up in the bottom of the freezer section and then turned it back on. I returned that night to see that it was working fine again! Hallelujah, I got my fridge back!!
So it seems that all it needed was a good long defrost, so far so good! I hope this solves your problem.