Re: Motorola XTNi two way radio red light on all the time
thank you for your comments. We are a dealer and the units are just out of warranty. Have tried all of your suggestions in the past. The CPU appears not to be running and it must be a common problem as we have about 15 of these units all with the same symtom. Would welcome any other solutions.
The radio cannot be programmed or cloned as the unit does not communicate with the software.
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Re: Motorola XTNi two way radio red light on all the time
The XTNi is a European version of the Radius CP110 and the Spirit RDX series. This unit is user-programmable. It is possible the radios you have with the same symptoms have a programming issue.
There are 3 ways to program the radio: 1) using the CPS software and cable, 2) using the 6-unit charger as a cloning station, or 3) using 2 single unit chargers linked together via a cloning cable. It is also possible to change limited programming features by hand.
We suggest you take one of your XTNi radios which is functioning correctly and clone the codeplug (copy the programming) into the non-functioning radios to see if it clears the problem. If not, the unit should still be under warranty. Take it back to the place where you purchased it and see if you can get it repaired under warranty. (This unit has only been available for about one year, so yours should still be under warranty.)
One other issue might be effecting the radios, which would be rare to happen on more than one radio at the same time. This would be "lock in transmit". You could tell if this were the case, because the radio's display would not change when you press any of the buttons. This problem would also require repair.
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This can be a sign of a bad or poorly charged battery. Trade batteries with a known good unit to see if the battery solves the problem.
Secondly, check your programming to be certain the radio is programmed to match the others.
Lastly, if neither of these solve the problem, your radio is likely in need of repair.
Clean your contacts on both the radio and charge with a pencil eraser to assure good connection. Also, test the pockets by trying the same radio that will successfully charge in a good pocket in the non-functioning pockets. If they still blink red, you have 4 bad pockets.
To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and blue highlighted section of text just above.
This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.
You may need ADOBE READER installed on your computer to read PDF documents, although many computers already have this type of utility pre-installed.
You can download this free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, then follow the onscreen instructions to install the software on your computer.
1) Bad or poorly charged battery. (try a known good battery and see if the problem clears up)
2) Poor connection to the battery. (clean all contacts with a pencil eraser)
3) Bad PTT internal button, radio would need repair.
4) Bad antenna. Check for breaks in the rubber covering.
5) Other internal problems requiring repair.
There are several ways:
1) Customer Programming Software (CPS)*
Allows users to perform various programming
functions. Plus, the CPS software provides access
to new features such as Radio Reporting to
manage cloning and radio profiles, Manager Lock,
Power Select, and Time-Out Timers.
* CPS is available as an optional accessory, including required USB cable.
2) Easy Cloning
Quickly copy settings from radio to radio with
either the Radio-to-Radio Cloning Cable or the
Multi-Unit Charger accessories. (Both sold
You should be able to purchase any of this software/equipment from your retailer where you purchased the radio.
On a Motorola charger, when the battery is charging the light should be a constant red (or amber depending on the charger). When the charge cycle is complete the light will change to solid green. Sometimes the solid green time is brief, as the battery will begin to lose charge, and the charger will go back into trickle mode and change once again to red (or amber). In most cases, a flashing light indicates a problem, such as a bad or shorted battery, an incorrectly seated battery, dirty battery contacts, or a bad connection with the battery. (Note: Batteries last 18-24 months typically. Check your date code for the age of the battery.)
There were several chargers made for the GP360, including but not limited to a 60-minute charger, a 90-minute charger, a 10-hour trickle charger and a 6-unit gang charger which would be a rapid rate, either 60- or 90- minute. If you would supply your charger's model number we could tell you which one you have.
What you describe could be the result of the radios being incorrectly programmed by the dealer. Like most professional radios, the Motorola MTNiD requires delaer programming (using computer software) to set the channels and functions of the radio. If the radios were not programmed or were programmed incorrectly then an error such as the one you mentioned might occured.
You should contact the dealer about getting the malfuntioning radios reprogrammed. Or, you may be able to clone any working radios you have into the non-functional ones using the cloning procedure in the User's Manual.