Question about Polycom ViewStation ISDN (pcy220011323001) Video Conference

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Polycom Fx doesn't power on or show any signs of life

Hi, we have a polycom viewstation FX camera. It was working fine, and suddenly we went to turn it on and it will not show any signs of power or life. We are using the correct kind of power supply. We tested the power supply's voltage and it seems fine. Would like to know the worst case scenario cost of repairing this unit.

Thank you

Wally
Email: wkabra@omega.com
Phone: 203-359-7871

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Try disconnecting the ISDN module and then cycling the power. If that doesn't work speak to your support provider about repair costs. Ultimately you may need to replace it because of its age (it might be End of Life and not available for repair)

Posted on Jan 14, 2009

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