Question about Dell 1700n Laser Printer

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DELL Laser printer 1700/1700n

I have Dell 1700n laser printer, when I connect to power don't work and all lights flashing. I've pressed the continue button twice, and now there are two flashing lights: the "load/remove paper" and the "Error". Thank you for helping me/us!

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All flashing lights for the Dell 1700 series (1700, 1710, 1720 including those that have n or dn as part of the model) printers is a service related error. When double pressing the continue button twice quickly, the printer will give a secondary error code, narrowing down the printer part being effected. It is possible to even narrow the error code down even futher by double pressing the continue button and taking note of which combination of lights come on, wether they are steady or blinking. Most generally when this series of printers, when you get all flashing lights, something major is going on with the printer. It could be pointing to the fuser, or main board, etc. You can call dell warranty support and they will help narrow down which part is being effected. Most generally, what is being effected is not cost effective to get fixed if you are no longer under warranty.

Posted on Apr 27, 2009

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Problem
Dell 1700 printer prints out a page announcing that “the photoconductor has reached its useable life and it needs to be replaced for a new one”. You replace the photoconductor for a new one and the error light is still blinking and the printer keeps on printing the above mentioned page.
Solution
Steps to Reset the Photoconductor:
  1. Power off printer
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  3. Press the continue button; while pressing the continue button power on the printer and wait (still pressing the continue button) until the error led is solid, then release the continue button.
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  8. Power off printer and then back on.
  9. Press continue button once, print a test page.
  10. Check the information about the photoconductor in test page, it should display an OK status.

Note: if these steps don’t work for the first time repeat three times. If still the steps don’t work, the printer needs to be replaced for a new one.

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1 Answer

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Turn off the power using the switch on the back of the printer. Open the front door of the printer. Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit. Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit. Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter. Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit. Cycle the power of the printer: Remove the power cable - Wait for 5 seconds - Plug the power cable back to the printer - Power the Printer on.

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I finally figured it out (with Dell Tech Support's help)! When you replace the drum, you MUST reset the counter as well. All you have to do is:

1) Turn off the power using the switch on the back of the printer. Open the front door of the printer.

2) Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit.

3) Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit.

4) Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds

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6) Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit.

7) Cycle the power of the printer (turn it off and then back on).

GOOD LUCK, EVERYONE!!!

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