Question about Microsoft Wireless Optical Desktop Comfort Edition

1 Answer

MS optical desktop 700

I bought a new lap top and micosoft optical desktop 700. When I conected the micosoft optical desktop 700 to the lap top it did not work. I restarted the computer but that did not help. Am I doing something wrong?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,605 Answers

Try one of the method below:
Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.
MS optical desktop 700 - uparrow.gifBack to the top
Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.
uparrow.gifBack to the top
Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
uparrow.gifBack to the top
Method 4: Install the latest software loadTOCNode(2, 'moreinformation'); If you are troubleshooting a wireless mouse, download and install the latest Microsoft IntelliPoint software. For more information about IntelliPoint software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) If you are troubleshooting a wireless keyboard, download and install the latest Microsoft IntelliType software. For more information about IntelliType software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) uparrow.gifBack to the top
Method 5: Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

Posted on Oct 24, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Is there a difference in the type of wirless mouse for a laptop and a desktop ?


  1. not really ... there are large (standard size) and small mice ... my wife refers the smaller mice with her lap top ... so it has to do with your preference and your storage options.

Jul 03, 2010 | Microsoft Wireless Optical Mouse

1 Answer

Microsoft wireless keyboard 700 v2-0 not working


Your keyboard MS 700 v2.0 needs a USB receiver to work. They are pert of set. You may also have a wireless mouse MS-700 that is also part of this set.
1. Do you have the receiver ? This has a USB connector that must plugged in to your PC's USB port
2. Are the batteries in your keyboard dead ? If so change them for fresh ones
Then proceed with the instructions in the Quick Start Guide which can be found from this webpage
Microsoft Hardware
Note the light on the receiver only flashes when you press the 'connect' button. At all other times it is normally out. There usually no lights on the keyboard. You should not need extra drivers as they part of the OS if you are using Windows XP or 7.

If you still have problems see
Your wireless mouse or keyboard does not respond or you receive The...
or search on the internet for our specific case

8.March.2015

Dec 05, 2009 | Microsoft Wireless Optical Desktop 700 v2...

1 Answer

Can I make this work with Windows Vista?


  1. remove the battery and try to reset.
  2. enable legacy support for usb from bios settings

Oct 06, 2009 | Microsoft Wireless Optical Desktop 5000...

1 Answer

Can I use a new MS wireless mouse to replace my existing MS wireless mouse. Currently my mouse and keyboard connect together on the same wireless USB device. Could the new mouse be detected and be used...


I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know.
I use a Microsoft Wired Keyboard...
But Best of luck.

Jul 21, 2009 | Microsoft Wireless Optical Desktop Pro +...

2 Answers

How can I use wireless keyboard+mouse on one USB port receiver


You probably have to use two different ones because those are two different devices and the computer recognizes them as such. Your best option would have been a wireless keyboard with a built in touchpad (just like on a laptop.) This option allows you to sit the wireless keyboard on your lap without needing a table (for the mouse.) Search ebay using the terms "wireless keyboard" and "touchpad" for the best prices.

Jun 11, 2009 | Keyboards & Mice

1 Answer

Mouse on lap top dosent work


Can you tell me the model of laptop you have? Have you checked the settings in the control panel?

Nov 30, 2007 | KEIO PS2 Optical Scroll Mouse

1 Answer

Troubleshooting MS wireless optical desktop for bluetooth


your keyboard may be hogging your computer and not letting your other things work i would check your keyboard's properties

Feb 26, 2007 | Microsoft MultiMedia Keyboard

Not finding what you are looking for?
Microsoft Wireless Optical Desktop Comfort Edition Logo

228 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Keyboards & Mice Experts

micky dee

Level 3 Expert

2635 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Keyboard and Mice Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...