Question about Microsoft Windows XP Professional
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Posted on Jan 02, 2017
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Sep 18, 2011 | Computers & Internet
PROBLEM SOLUTION :
1. Don't install software/drivers form the HP CD. If already done, uninstall them using setup.exe from this CD
2. Connect the psc2210 USB cable to the PC. Windows will load divers from Internet but will not be able to install two of them: "psc2200 Series" and " Hewlet Packard psc2200 Series ". Repair assistant will not be able to fix the problem either (probably the Windows 7 bug).
3. In the « Control Panel->Hardware and Sound services », activate "Device Manager" found under « Devices and Printers ».
4. Under « Other devices » look for « HP psc2200 Series » with a small « bulb » icon, bearing a yellow question mark. . Select « update driver » for this icon : Windows scans Internet and installs the related driver , followed by the message « Windows has successfully updated driver for your device HP psc2200 series »
5. In « Device Manager the «HP psc2200 series » now appears under « Imaging Devices ».
6. In the Control Panel, under « Devices->Printers and Faxes » the icon of the HP psc2200 series is now shown without the error warning. Clicking on this icon offers several choices, "Start scan" being one of them
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