Question about Sony Playstation 3 (PS3) Console

1 Answer

Ps3 troubles i was playing the force unleashed when the game started to have freeze on me. i went to rest the system and now my ps3 doesn't want to read any disc's. i tried dvd's, blue rays, cd and video games but nothing. please help!!!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 344 Answers

Hello,
When you put in a disc, listen for the disc to start spinning. If you do not hear that then the laser diode has blown out. You will have to get your Blu-Ray player serviced by a pro or Sony. Sony may fix it for free or replace your unit.. They know that the drives are failing. So call them first. If you know how to do it yourself, you will need part KES-400A if it is not spinning. If it's spinning and not reading the laser may be dusty or need replacement. The laser by it's self is part number is KES-400A. If you need any more information, please do not hesitate to hit my "Ask Me" button.

You can purchase the KES-400A replacement lense and replace it yourself by looking at some videos on youtube.

http://www.youtube.com/watch?v=bNW1IK0Gyt4

I hope this helps. Good luck and happy gaming!!

Posted on Sep 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I am playing Star Wars The Force Unleashed In the first boss level I cannot see the icons like Triangle, Square, X or Circle to finish the boss. Is it my system or the game?


It's the game. It might need an update for bug issues, or shut it off, and reset the game. The game itself is buggy, so no need to worry about your system.

Mar 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont play starwars the force unleashed or afro samarai every thing else works fine just these 2 games


may be the spinner broke. those it plays your other games. if it dosent, sell it then bye a new one

Oct 30, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Star Wars the force unleashed will not start up on our PS3.


Check the regional settings in the PS3 as the game may not be set to the same settings if it comes from us japan ect, you should be able to reset them to read the disc

May 12, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Xbox 360 will not play Star Wars Force Unleashed


I'm having the same problem, I think it has problems because the cutscenes are rendered in real time (though I can't confirm this).

You should try copying the game to your hard drive, then running off the hard drive, and see how you go. I'm about to go and do that myself.

Good luck :)

May 03, 2009 | Microsoft Xbox 360 Console

1 Answer

PS3 locks mid play


Hi :)

This is a known issue with PS3's. After use on one or the other the device decides it doesnt want to play the other anymore :S

Console problems are best explored with the manufacturer.

For a PS3 you call 1-800-345-7669

These people will ask you for you Playstations Model Number.
(And provide directions to find it)

from there they can determine if the system has any manufacturing flaws by seeing when and where it was manufactured and they check that against previously reported system problems.

Now a decent company would send out a recall but in order to cut down on costs they wait for the people who actually call then replace theirs. (Most people figure my warranty is up so why call them??)

the fact is there might be two or 3 manufacturing errors in your system that you dont even know about and are dormant for now.

They will have you run a diagnostic mode on the machine via push button commands. If they determine that they as the manufacturer are at fault they will send you a pre paid shipping box to send the machine in with instructions on how to prepare it (IE Remove HDD, Retain Controllers, Games, Power Supply, and Component Cables)

If there is a small chance that the damage is End User Abuse, the company will warn you before you send it to them. If upon inspection and repair they determine this is true you will be charged a small parts and labor fee before being able to receive your system back.

99% of the time the machine is determined over the phone whos fault it is (and 95% of the time its theirs) (this sounds like theirs sooo much)

All of this will get you a "Refurbished Console" (IE someone elses broken one they fixed) usually with a new temporary warranty.

KEEP IN MIND your system is one of the first released as you stated this increases your probability of having it replaced at no cost

GL!! pls post a reply and tell me how it went and well go from there

Note PLEASE rate this advice as it will help me :)

Apr 08, 2009 | Sony PlayStation 3 40GB System

1 Answer

PS3 wont load or play games, Just a blank screen.....


Try playing a Demo game, if you dont have any download it from playstation network. The point is just to force the sytem to play games and if you notice, movies and games are listed under a different folder in the icon's list, so playing a demo game will force the system to play the game and you should be able to play your games fine after that,. Thing is that a game's info might've got stuck in freeze mode when the system was shut off unproperly while a game disk was still inside, that's all. Good luck, dont wanna see any PS3 comrades suffering the unspeakable horridness of not been able to play games. Be strong my friend.

Mar 09, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 won't play games, but plays dvds.


You might want to buy a cleaning disk, I'm assuming that the child had got something on the game and it was loaded and now the lens is dirty. Try that first.

Jan 25, 2009 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

66 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles Experts

Iron
Iron

Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Marc
Marc

Level 2 Expert

68 Answers

Are you a Sony Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...