Question about Logitech Webcam

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Messenger cam problem

We,re unable to see our web cam even if we ,ve click to view our web cam

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  • deedeeblackg Sep 18, 2008

    Yahoo.. is not recognizing my new Logitech QuickCam 3500 that I just bought yesterday. What do I do now?? I have Windows XP (like the box suggested that I have) and it says it's Yahoo Messenger capable.. so what am I doing wrong?

  • deoxys792 Feb 03, 2009

    hello there i have a problem with my webcam,logitech. i have yahoo messeger and i want to see my friend in another country but for some reason the webcam says that "this network.. server".
    He cant see us and we cant see him. the second problem we have is that he calls on his computer from his yahoo messeger to us and i accept it but he could hear me when i talk but when he talks i cant hear him <><> i need help please this is my first time talking to my friend since 2004.

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Posted on Feb 02, 2009

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Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Feb 02, 2009

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I don't really know how to use it. It was a gift from my daughter after my hard drive crashed.


Well, it's very easy for you to use a web camera. First you have to decide how do you want to use it.. means you can use it for video chatting through Paltalk, Yahoo messenger, MSN messenger, Skype etc. For video chat you will need to install it in your PC.

To install first connect the web cam with PC. Insert the installation CD in CD/DVD-ROM, run Setup.exe and install it. Once setup is successfully completed you may need to restart the PC.

Now open and sign in your chat client (MSN messenger, Yahoo messenger, Gtalk messenger, AOL etc.) For example: If you want to start share your web cam in Yahoo messenger, just Login with your ID and password....click on Messenger choose option My Webcam.One warning message will appear...click OK....your webcam will start....Now if you want to invite someone to view your webcam, simply click on his/her ID and open IM window....click on Actions, choose More Actions from down of the list....and click on Invite to view my webcam....if he/she accepts your invitation...he/she will able to see you....again if you want to see someone who having Webcam....open the IM window by clicking his/her ID.... follow option Actions > More Actions and click on View webcam....yahoo will send the request to him/her...if he/she accept your request....you will able to see him/her....

For MSN messenger....sign in to your messenger and click on Actions and from list choose option Video and click on Show my webcam to view your webcam to others from your contact list.....or click on Start a video call to start video chat.....

To see others webcam click on View a contact's webcam....if the person accept your webcam....you will able to see his/her webcam....

Same to other chat client too...just little different in options....

I think you can get it easily...

For further help please be with us.
Thanks for joining Fixya community...
All the best

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Not getting a picture on the cam when sent to Yahoo Messenger


Normal 0 Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.


Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud





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After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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yahoo cam setup
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and in blue writing click on “Open the call setup assistant” and follow the instructions on the left window
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Hope this will be usefull.Thank you.

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Click Messenger and select "My Webcam". Or:
Click the camera icon located on the IM window toolbar. Or:
Click Contacts and select "Invite to View My Webcam".

Hope this will be usefull.Thank you.

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