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Both my DVD drives (sata) retain the previous DVD information and will not easily read any new DVD inserted. How can I fix this please. XP pro SP3 - Intel QX6800 - Asus P5KC M/B

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  • 449 Answers

Hi!!!

ok if u installed both of them new
first try one of your dvd drive only one!!
try to setup in the bios if one of them are detected
and them if nothings happened replaced the sata cable!!

if there is anything problem try to email me ronaldsuboc@gmail.com

Posted on Sep 18, 2008

  • ronald suboc
    ronald suboc Sep 18, 2008

    hi!!!
    what cause problem of your optical drive that does not read
    or the dvd you have to load has defect on it!!!
    try to add comment if there anything problem on it

    i will solve your problem!!!




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SP3 is the third and final service pack released for Microsoft Windows XP, and it eliminates many of the security holes that previously affected XP. While Microsoft recommends that users download SP3 using Windows Update, some users are unable to do so. However, it's easy to create a Windows XP SP3 installation CD; it requires only that you download the pack from the website and burn it to a CD-R/DVD-R using an ISO burner program.
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I was able to dig this up.
Reference: http://4sysops.com/archives/tip-how-to-install-and-uninstall-a-program-in-safe-mode/

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1 Answer

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1 Answer

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Hi Chellu,

Looks like the drive was a lemon. The laser lens used to read cd's and dvd's are seprate and seems loke the one for cd is gone bad. if your pc is in warrenty cal the manufacturer and have them replace it. if not in warrenty open the chassie see if the drive is connected with a wide ribbon cable(ata) or a two pair green or blue wire(sata). depending on that get a new one from radioshack or something.

I hope it helps!!
cheers

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