Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

1 Answer

I have two wd mybook, how me register them on my PC?

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  • Anonymous Jan 12, 2009

    my srive wont mount in vista. it makes the sound that its connected but i cant find the drive in explorer?

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1 Answer

If windows 98SE, go WD website and download drive. If you have windows xp, just plug it in and it should auto detect.

Posted on Oct 09, 2008

2 Suggested Answers

bob_computer
  • 3153 Answers

SOURCE: 500 GB WD MyBook crashes running XP pc when

Windows is trying to boot from your external disk

Turn off the OTHER boot or USB boot options in your bios.

This should fix your problem.

I have also included a few other tips below which may be of use


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
 
 

Posted on Sep 23, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Change mybook from one pc to another


You have to install the backup software on the new computer. Either download from WD to use what came with the MyBook. Attach the MyBook and find it in My Computer. If it is not there, you have to reboot and find the attached device. After Windows recognized the drive, the backup software will ask you for a new backup but just decline and reactivate the plan (actions/reactivate). That should do it!

Dec 05, 2011 | Western Digital My Book Essential Edition...

Tip

The computer does not see MyBook anymore


Try a replacement USB cable first, and test the MyBook on a different computer, to ensure the fault is on the external storage unit.

There are two possibilities:

The Mybook USB/ATA controller board is faulty.
In this case you can simply take apart the enclosure and mount the disk into a new enclosure. WD Mybooks are SATA, but double check the hard disk connector to ensure.

The hard disk inside is faulty.
In this case repair may be expensive. You need to locate a data recovery facility with a 'clean room' , the cost is usually more than $800.

If this happened after a power surge, then the problem is most likely a faulty controller board.

If instead you have dropped the hard disk it is possible an hard drive failure, in that case repair will be expensive.

A replacement enclosure will stfrom art about $20 on Ebay or Amazon, and must not necessarily be WD .
Check if your disk is Sata or PATA (IDE) before buying the enclosure.

on May 04, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

Notebook does not recognize My Book / Western Digital hard drive


Did it ever work?

Connect the MyBook to a different desktop computer.
If it is not recognized, then the MyBook definitely has a problem.
Exercise the warranty to get it repaired/replaced,
or check W.D.'s "Customer Loyalty" program -- buy a new W.D. drive through W.D.'s web-site, and get a discount.

Nov 01, 2010 | Western Digital My Book Essential Edition...

1 Answer

Connected but not detected?


Hi, You need to run updates for your computer. Go to start, program, windows update, run and install all the updates, look especially for any update for hardware, select it and let it install. Leave the My book attached to the computer while searching for updates. Good luck.

Dec 21, 2009 | Western Digital My Book Essential Edition...

1 Answer

Vista 64 - slow boot with WD MyBook attached


This is caused if there are any system files on your external drives OR if you have set the bios to be able to boot from usb devices

One or the other is where you need to look.

Aug 17, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

Problem


There is surely a reset button...Find it out...READ THE MANUAL

Jun 22, 2009 | Belkin Wireless Pre-N (F5D8230-4) Router...

1 Answer

WDC WD1600 netcenter with 1 TB external WD MyBOOK


just called western digital and the solution is: buy an 500Gb disk, that is the max this machine can take....

Nov 21, 2008 | Western Digital Essential NetCenter...

1 Answer

My Western Digital 320GB MyBook... Problem


If all you want to do is transfer data that you have backed up on your main computer then all you need to do is plug the drive into another computer, click on 'my computer' and click on the mybook drive to explore the data on it. To transfer a certain file just copy it and paste it onto the drive of the new computer.

If you are talking about backing up data from a second PC, you will need to install the WD software on that particular PC, and use the advanced backup menu. Just remember that if you back up a second computer, you need to create a folder for that data to be stored in, otherwise it is possible that it would overwrite the data from your first PC

in otherwords to back up several PCs the root of the WD drive should have folders in it labeled - 'PC 1', 'PC 2', etc

Hope this helps

Regards
DarkmnaUK

Please Remember to rate.


May 18, 2008 | Western Digital 320GB MyBook External USB...

1 Answer

How do you set up multiple WD Anywhere users on the network to share the same MyBook World Edition


hey,

-No WD Anywhere allows 5 users I think.
This could only be the solution, if you installed WD Anywhere on other PCs before

Check out the MioNet site, think they give options for new users.
if this is not the problem, I don't have a solution by now.

bye

Feb 08, 2008 | Western Digital 500GB My Book World...

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