Question about Tomtom GPS Devices

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No GPS Signal in TomTom One XL all of a sudden

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Can you describe the context you were in when this happened? One way to solve this is to regularly update the GPS fix in the desktop app HOME

Posted on Sep 18, 2008

6 Suggested Answers

SOURCE: No GPS Signal in TomTom One XL all of a sudden

Same Problem with my "one" Tried all suggestions, firmware updates, etc. My unit is out of warranty and TomTom doesn't service out of warranty units. They give you $50 off a replacement unit, BIG DEAL.
DON"T buy TomTom, get a Gamin. Better service, warranty, reliability.

Posted on Sep 13, 2008

  • 54 Answers

SOURCE: My new TomTom One XL will not pick up a GPS signal.

this can often occur if you are in a large city with very tall buildings

Posted on Dec 28, 2008

  • 1 Answer

SOURCE: Tomtom not finding gps satellites

i had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.

Posted on Apr 01, 2009

  • 1 Answer

SOURCE: my tomtom one says waiting for gps signal and has no satellites

hold on/off switch down for approx 15 seconds & it will reboot

Posted on May 17, 2009

Flat48
  • 77 Answers

SOURCE: waiting for valid gps signal

Go to TomTom Home on your computer and do a update for your unit. In the update list you should see a GPS quick fix which helps the TomTom's aquire a signal faster. Hope this helps.

Posted on May 23, 2009

  • 341 Answers

SOURCE: my tomtom one gps can't get signal

When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Be sure you choose to update "QuickFix".
Please, report back if you need further assistance
My ID: alexocuello_

Posted on Mar 30, 2010

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1 Answer

Hi , My tom tom has been great, all of a sudden it registers zero sats but when i go into sats configure it says that it is reading them by the individual signal levels but back on the map screen it still...


Try resetting your TomTom.
To reset your ONE XL, use a straightened paper clip, or something similar, to
push the reset button. The reset button is next to the memory card slot on the
bottom of your ONE XL. Then turn your ONE XL on.
I have attached the link to the manual which shows a picture on how to do it.
Thanks for using FixYa

http://download.tomtom.com/open/manuals/onexl/refman/ONE_XL_US.pdf

May 26, 2011 | Tomtom One XL GPS Receiver

1 Answer

I lost signal on my tom tom one xl gps something is wrong with the signal


There is nothing wrong with the signal, I know this because I just used my GPS, the problem is that the receiver for the signal from the orbiting geosynchronous satellites is defective, you will either have to send it in to Tomtom for repair or replace it based on repair cost, which on average is $125.00 (USD)

Dec 08, 2010 | Tomtom ONE XL GPS

2 Answers

My tomtom one gps can't get signal


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
1) Install "TomTom Home" software in your computer from www.tomtom.com
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Be sure you choose to update "QuickFix".
Please, report back if you need further assistance
My ID: alexocuello_

Mar 19, 2010 | Tomtom ONE GPS Receiver

1 Answer

No gignal on tomtom one xl


take it to the seller to have it reinstalled

Jul 04, 2009 | Tomtom One XL GPS Receiver

1 Answer

I cannot get a gps signal on my tomtom one xl


Go online with TomTom home and update your unit for quick gps fix. This will allow it to acquire signal faster and more reliably.

Jun 21, 2009 | Tomtom ONE XL GPS

1 Answer

I am not getting satalite signal on my tom tom xl


The most common problem to this is because the TomTom doesn't know it's current location.  It may be that you last used your device a long distance from where you currently are now.  I don't know how long you waited for the gps signal to acquire but it can take up to 10 minutes (even on military aircraft if they don't know current location).  
Power it up and press on the signal strength icon.  That will bring up your satellite tracking status.  If it don't look like it's doing anything, then your gps has probably malfunctioned.  If it looks like it's acquiring satellites, then give it a good amount of time (10-15 minutes) to see if it can find your location.  I recommend doing it outside of your vehicle with no satellite obstructions to make the process go faster.
Good Luck

Jun 10, 2009 | Tomtom One XL GPS Receiver

1 Answer

Waiting for valid gps signal


Go to TomTom Home on your computer and do a update for your unit. In the update list you should see a GPS quick fix which helps the TomTom's aquire a signal faster. Hope this helps.

May 21, 2009 | Tomtom One XL GPS Receiver

1 Answer

No GPS Signal in TomTom One XL all of a sudden


From the title, I am made to believe that you can turn it on, but can't get the satellite signals, but from your description, it seems that you can't even turn it on, can you please let me know which is the case and describe in detail anything that you can about this problem and also if anything similar has happened and how long you have had this device.

Also, have you tried connecting it to a computer and downloading the latest software(firmware) from the manufacturer's website.

Once I know more, I can provide a better solution.


Benjamin

Apr 08, 2009 | Tomtom One XL GPS Receiver

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