Question about Archos 504 500870 Digital Media Player

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No power i was using my archos 504 yesterday, after browsing, i turned it off. after few hours i turned it on again. it wont power up. so i changed batteries, same thing. the unit wont turn on. so i decided to place it onto the docking station. it should start charging, right, the 3 leds should light up...but nothing happend. what gives? can anyone help me??? thanks!

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  • cojay725 Sep 18, 2008

    tried what GUEST suggested! you are right on the money!!! it worked! thanks a bunch. press the small gold bump on the pcb for 10 secs, no memory loss. thanks again!!!!

  • nickyj44 Dec 05, 2008

    My Archos wouldn't power on either, despite the battery being fine, and I too pressed the gold button for 10 seconds and now it works absolutely fine - chuffed to bits!!!

  • rrulo Jan 06, 2009

    Same issue with me. No sign of life conected different times. Tryed to get customer help but cant register because I can't check the info inside.

    Where's the gold button? I read in the manual pressing one of the external buttons for 10 secs is reset. but I can't find a gold one. I can't find the solution posted.

  • Anonymous Feb 06, 2009

    Same problem here, no power. I'm over the moon, back working after pressing the gold button for 10secs.

  • Anonymous Feb 20, 2009

    Wow!!! that's crazy totally wouldn't have even seen that button. I went out and bought a battery (because the original battery had one of the corners break off) thinking maybe it was somthing with that. Of course I google the issue after I get the battery and it didn't work.... not to smart i know but whatever. BUT does anyone know what this magic golden button does totally worked for me.

  • yonott May 05, 2009

    i cant find the gold button can someone can pls help??/


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For the 504, you do not have to remove the hard drive. The gold disc/button is visible by just removing the battery/back. Thanks very much.

Posted on Feb 21, 2009

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Don't be afraid! (I was) I was only getting the Green power light on and no further reaction. Wouldn't switch on and I was convinced it was the battery or the usb cable but I read the comments on this site and decided to have a go.
I opened the back and was daunted when I saw the security seal. Was out of warranty anyhow so I thought what the hell! I removed the 2 small screws at the bases of the hard drive and lifted the unit forward. There on the pcb Was the small oval gold disc/button and I push it in with my small screw driver for about 10/20 seconds then put every thing back in place - and Hey Presto - powered up and worked a treat! Thanks to this site and its users from an 'absolute novice' with a little common sense!
(important advise from my friend - discharge the static from your hands by tuching another metal object before opening the back of any PC or simular device) Barrie UK!

Posted on Jan 07, 2009

I had the same problem, the manual and the Archos website are hopeless. Mty Archos died on me while on holiday and was baffled but the comments on this site solved my problem straight away. Many many thanks

Posted on Sep 22, 2008

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1 Answer

Archos 504 dysfunction

Did you try to reset the device? Turn off the Archos, remove the battery. Near the 2.5" hard disk you will see a small golden button. Press it with the tip of a pen during 10 seconds. Put the battery back and turn on the device. Maybe it helps.

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Disconnect the battery for few seconds and replace back again, then turn on. I had the same problem and that was what I did.

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Press the Reset button on the inside of the unit with the battery removed. This should solve the Problem. If not you may need to send it in.

Reset button is located under the battery. So remove the battery and loo for the button at the end of the archos where the battery pins make contact. To the right of those and half way down between the pins and the case of the hard drive will be a gold round looking circuit. this is the reset. Press it and off you go.


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Archos 504

I had a similar problem remove the battery and push the gold coloured reset button. It worked on mine, You don't lose any info doing this. I got the advice from the Archos support phone number CC

Aug 19, 2007 | Archos 504 500870 Digital Media Player

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