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Re: Dell 720 only prints red on envelopes
what type of printer ur using?
because the other color of catridge nozzle might have been clog
this are step that you need to do!!!
1.perform maintenance of your printer in the setting
2.clean up the nozzle.
3.remove the cartridge clean with alcohol or solvent use cotton buds.
4.if doesn't print again replace your cardridge.
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I got the printer to print envelopes again.
I completely uninstalled the printer, then reinstalled it by simply pluging the USB connection in.
After I had first uninstalled it after the envelope problem started I had been using the 720 printer CD to reinstall it, and it still wouldn't print envelopes.
I looked for and found the printer installition instructions and saw that I didn't need the CD to install it. (It was causing a software conflict).
The Dell 720 Printer came with my Dell Dimension E310 PC new and the printer software was already on the hard drive. All I had to do was plug in the USB cable, and the printer was up and running like new again.
Don't forget, if you don't want Dell to monitor your printer use, DO NOT check the box to allow that when it comes up during installation, other wise you'll get that icon showing up.
Hope this helps. Chuck
I have(had) the same problem using the Dell A920 printer on a Dell compunter running XP. After spending a hour trying to find a solution on the internet, I finally found a solution on my own.
When ready to print a envelope.
Go to File/Print
Click Properties button
In lower right hand corner, check "Print Color Image in Black and White" box
Click OK button
Click OK in print pop up
When finished, repeat to uncheck "Print Color Image in Black and White" box to allow for color printing.