Question about Motorola Mobility A1200

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Motorola A1200 cell phone battery will not charge with AC chargers

My son just bought a new A1200 through Amazon. Its battery will not charge with the AC charger. We even bought another AC charger and it did not work. But it charges when we hook it up to the PC through the USB port and the software that came with it, Motorola Phone Tools. I have measured the voltage from the two chargers, and I get 5 volts on the outer two contacts. The battery is rated at 3.7 volts I believe. Does this make sense? Anyway, we are going to return it if we cannot resolve this issue.

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  • tmhightower Sep 18, 2008

    The solution confirmed what we were suspecting, that it is a problem with the phone and we need to return it. Thank you.

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I know about this problem.The phone features are OK. However, the battery is a joke. You will need recharge it every night.
J&R includes a (paid) bulk adapter to fit American standards :
a minimum movement of the adapter and the charger will not work while you believe that your phone is getting power ! The bulk adapter is useless since you can simply remove the European plug and use the two pin plug that originally comes with the charger. The Motorola Phone Tools is another joke: simply does not recognize the cell !

Posted on Sep 18, 2008

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Charging volts always bit higher then battery rated voltages because charging circuit has to regulate the charging volts. so 5 volt charger is fine to recharge 3.7 volts battery of your phone.

Posted on Sep 18, 2008

  • Shahid Electronics
    Shahid Electronics Sep 18, 2008

    Regarding phone doesn't charge battery by charger, its a problem with phone unit because charger itself gives you 5 volts and you measured it.

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No problem with ur charger.many of the motorola phones come with this problem.just give it back to the dealer and get it replaced with the new one.

for any further queries feel free to ask.
thanks

Posted on Sep 18, 2008

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HI,

If your phone is still under warranty the best solution is to get it replaced.The problem is actually with the port of the charger.I mean the hole in which you plug in your charger isn't working properly.Where as your USB port is different and works properly so it charges the battery.So you will have to get this repaired.

Posted on Sep 18, 2008

  • Priya darshan Sep 18, 2008

    If you need anymore help please let me know.

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