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Color laserjet cm1015 mfp

My color laserjet cm1015 mfp does gives the not set up on PC message when I try to scan. Can't find hp solution center on new computer with windows vista.

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Check your network configuration and the ip addresses. Turn off your printer and your notebook then turn on the printer first and then the notebook. Sometimes, this is caused by the ip address that doesn't match in your machine and your printer.

You might, as well, try to check the printer properties and go to PORT and check what the ip address of the printer is and it has a check mark. Compare both ip on the properties and the actual ip of the printer.

Another option is to add port in the printer properties, this should resolve the issue. Thanks.

Posted on Sep 18, 2008

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