Question about Toshiba Satellite A135-S4527 Notebook

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Sir myheadphone and microphone jack is not working

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  • vinod1077 Sep 18, 2008

    my headphone and microphone jack is not working

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9 Answers

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Hi,

I am assuming that the internal speaker (and microphone if present) is/are working. If so then it could possibly be:

  • the jacks themselves; and/or
  • the wiring.
  • alternately, the plugs might just be inserted in the wrong jack, pls verify.
If the internal speakers work, then presumably the drivers/software are correctly installed making this a hardware problem. This of course would require a fair familiarity of electronic components/circuitry and safety procedures, use of a DVM and a soldering iron. It would be to your added advantage access to a service manual or at the very least a schematic diagram with voltage readings. Should you be uncomfortable performing a DIY (do-it-yourself), perhaps your best bet would then be to seek the services of a qualified professional.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 18, 2008

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1. Try the headphones and mic on another pc.
Make sure it's connected to the correct slot on the pc. Try them all when in doubt.

2. Go to start > control panel > open the realtek sound effect manager and go through the tabs
making sure nothing is muted. In the Audio I/O tab have the 7.1 speaker in the drop down selected so that all inputs are enabled.

3. Also in control panel make sure that in sounds and audio devices nothing is muted. Make sure the appropriate devices are selected in the Audio Tab and Voice Tab.

4. Make sure the drivers are up to date.
Here is the link for the drivers for Windows Vista. http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=1603902&moid=1700045&rpn=PSAD0U&BV_SessionID=@@@@1427126072.1221710733@@@@&BV_EngineID=cccjadefejgdgeecgfkceghdgngdgmn.0&ct=DL&all_docs=false

If you've downgraded to Windows XP, it will not work.

6. Check the Device Manager. Right-Click on computer > properties > hardware tab > device manager
Make sure there are no yellow bangs. Find the realtech audio device and uninstall the driver, reboot and the computer will find it and reinstall it.

7. If you have downgraded to Windows XP this forum link tells where to get the drivers to get things working. http://forum.notebookreview.com/showthread.php?t=129243

Posted on Sep 18, 2008

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Sir,

Check if your micro (pink) and speaker (lime) jacks are really correct and fully inserted!
They sometimes stuck.
For test only you can use earphone instead of microphone for Line In.
Standard micro in Line In will NOT work.
Go to:
Start
Programs
Accessories
Entertainment or go to
Volume Control; right click on loudspeaker icon in Task Tray
Options
Microphone
Scroll down
Check "Microphone"
If the bar "Microphone" is available, the microphone is detected by Windows now go on
(If not, Windows has a problem with your microphone)
Just to check if your microphone is broken or bad, you can use your headphones instead. They really work!
Which one L or R is microphone now, I think it's L
Check "Advanced properties"

Check Micro "Advanced"
Open
Check "20db boost" or "1.MIC boost" depending on language version
Volume level can be left in any position.
Mute microphone!!!

3. Check audio now on windows base.
Start
Programs
Accessories
Entertainment
Soundrecorder

Else try.....

You need to add the headphones in the preferences. When you do that check the box to enable the headphone jack. The thing now with my laptop is that when I have the headphones plugged in the speakers work at the same time. I would really like to find a way to listen with headphones and not have the speakers on.


thanks
good luck

Posted on Sep 18, 2008

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Test your headset on a different computer to check if it is working. If your headset is good the issue is with the laptop.

Plug in your headset on the computer, right click on the speaker icon beside clock, select recording devices, highlight microphone, select configure, click on set up microphone then choose headset microphone. Click next and next, your laptop will auto adjust on the headset. Just follow the wizard.
Hope this helps.

Posted on Sep 18, 2008

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Make sure soundcard is installed properly under device manager, if still have the same problem you may need to replace the sound card of the computer..

Hope that helps........

Posted on Sep 18, 2008

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Uninstall the sound card and reinstall it if u don't have one download here http://www.toshiba.com/tai/
thankyou

Posted on Sep 18, 2008

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Www.toshiba.com , I'd go there and reload the sound driver in case it's missing or went corrupt.

Az.

Posted on Sep 18, 2008

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Try to check if you can see it on device manager(control panel > device manager) see if there is a yellow exclamation point, if there is then try reinstalling the driver if you cant see it then definitely you need to replace your motherboard if your sound card is integrated or you might aswell buy another sound card which is cheap nowadays

Posted on Sep 18, 2008

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Have the jacks ever worked? How long have you owned the laptop? Once I have more information I can assist you properly.
Thanks,
Lee

Posted on Sep 18, 2008

  • Lee A.
    Lee A. Sep 18, 2008

    First of all make sure you have no conflicts in device manager. Also you will want to go to your sound properties(the little speaker in the right hand corner of the taskbar). If you go to properties make sure your line in and everything else has a check mark and is turned up. If you still need assistance let me know. If you have a moment to accept and rate my solution accordingly it would be greatly appreciated as i strive to provide fast, accurate, and economical solutions.
    Thanks,
    Lee


  • Lee A.
    Lee A. Sep 18, 2008

    http://www.laptops-drivers.com/toshiba-d...

    You can get all the drivers for your system from that page. The realtek drivers for your sound card are also there if you need to uninstall and reinstall the drivers.
    Thanks,
    Lee


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