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Have just bought a Verbatim portable hard drive (120GB) and it won't show on my Mac desktop. It works fine on my PC

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  • BJTaylor Sep 18, 2008

    Thanks Josh. Just to clarify, the hard drive came with a usb cable and instructions say to just plug it in to a usb port. Are you telling me I should be plugging it into a FireWire port for which I will have to buy another cable??

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Make sure your Mac meets these minimum criteria or it won't work.

  • Any Macintosh with built-in FireWire port or a Power Macintosh G3 with a powered PCI 6-pin FireWire adapter
  • Mac OS 8.6 to 9.x; Mac OS X 10.1 or higher

Posted on Sep 18, 2008

  • Joshua Blaine
    Joshua Blaine Sep 18, 2008

    Yes, you need to plug it in the firewire port. If the cable doesn't fit then you need to get one that does.

    The reason they did not send a firewire cable was because there are many different types, and if they even did send one there's no gaurantee it will be the right one.



    With the usb at least they are at least the same on the computer so companies can send a cable that fits the pc and their device.

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1 Answer

How do I use your Verbatim? Please give me instructions


From Verbatim "Installing your portable hard drive is extremely simple - just use the included mini-USB cable to connect your hard drive to any free USB port on your computer. On Windows computers, a new icon will appear in My Computer representing your hard drive. On Mac OS systems, your hard drive will appear on the desktop as a new disk."

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use the source (pc/Mac) that created the data to remove it.
you will need to re-format to get it to work on the machine you are currently trying to use.
(personally I always remove all partitions and format to "fat" (remove factory) this will make the drive work on Mac as well as pc)

hope this helps

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I am trying to write files to a terabyte verbatim portable hard drive, but it saids the drive can not be modified. How do I write to the verbatim hard drive on my mac?


Hello,

Most verbatim drives are formatted to by default to NTFS which is a windows file system. NTFS can be read and copied from on Mac but not written to.

You will need to offload the data to one of your computers and reformat it with the mac.

Apple, Utilities, Disk Utility.

Once formatted for Mac you will be able to read and write to the drive but you will need to add macdisk to the windows PC to allow it to read and write to a Mac formatted disk.

I more information on my FAQ about recovering data from Mac drives on PC

http://www.aitsavemyfiles.com/datarecoverybasics.php?faq_id=6545&category_id=8247

Hope this helps FixYa,

Crankstart

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usualy it means that it has an error,try checking that the cables to the drive are connected properly if there all fine try shutting the usb drive off and turing it back on after 3 min.
you should turn your PC off also and restart it.
if that does not work you need to post more information about your PC and periferal devices.

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1 Answer

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It sounds like your hard drive is damaged. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especially dropping it creates a warp in the drive. It could also be just a mechanical failure. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

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A Hard disk making noise, does not sound too good. if it was waorking before on both PC's & not having issues then it has to be with the unit. try on a nother computer. if its the same thing i suggest you look for that warranty card of yours.

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must be usb, usually if you have other devices using this resource and have not closed them it will not work. close all then add hardware, follow the rest it should work.

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Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

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