Question about Brother MFC 7420 All-In-One Laser Printer

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Toner I put a new toner cartridge in 1 day ago. Now it is telling me "Toner Life End" and will not let me do anything. This is a brand new cartridge from Staples.

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  • Yuk-Wa Chan May 19, 2009

    still cannot work after unplug the machine for 1min. is it anyway i can reset the program for the printer?

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Open the front cover and hit option. then push 00 see accepted, then close the front cover then it should be fine.

Posted on Jun 03, 2009

  • Yuk-Wa Chan Jun 03, 2009

    Please try my way.

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What you do is unplug it from the wall for 10 sec.-1 min. and that should fix the problem

Posted on Sep 23, 2008

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2 Answers

I have a Brother Laser Printer HL-5350DN. I refill toner myself but the toner light will not go out. How do I reset it so it goes off?


There is a reset gear in the cartridge that needs to be "reset" or replaced. I've included a link to a PDF file that goes over the procedure to properly refill and reset the toner cartridge. This is a document that is used by a company that does a complete rebuild, so you probably won't need most of the information, just the part on resetting the reset gear.

http://www.uninetimaging.com/downloads/technical/TecArtWebAdded/Brother_HL_5300_Series_tn650_Reman_Eng.pdf

Apr 05, 2011 | Brother HL5350DN Laser Printer

2 Answers

BROTHER-MFC7430 Toner life end


actually, you dont' really need to replace your drum, your drum actually is good for 5-6 years.
you just need to clean up the drum with duster and put that back into the machine.
when reset the drum, you just need to open the front cover and press Clear buttom then 1.
after that the whole thing will be reset and ready to go for it.

Dec 27, 2010 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

Brother MFC-9440CN Laser Printer is saying toner life end and I just put a new cartridge in.


If you want to reset your Brother MFC 9440N machine so you no longer have the error message: Toner End of Life, do the following:

1. Open the front cover of the 7820N, that is, the cover that allows you to pull out the toner and drum, but don't pull out the drum/toner.
2. Push the button: Options (located on the left of the control pad).
3. Type: *00 on the keypad.

The Brother MFC 9440N should be reset and the Toner End of Life message should disappear. Warning, this may void your warranty and ultimately damage your machine if you are reusing or refilling your cartridges, but you should already know that. Hope this helps.

Nov 11, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

Jul 21, 2010 | Brother HL-2170W Laser Printer

2 Answers

I am changing the ink cartridge i put the new one in and it keeps saying End of life and it has a new cartridge what do i do


Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.

May 24, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Toner life end.


-open front cover
-press 'Option' button
-then key *00 on the keypad
-This resets the device so it knows it has had a new cartridge.

I hope it helps

Apr 11, 2010 | Brother MFC-8860DN All-In-One Laser...

1 Answer

Inatallation of a printer


Hello , I believe I can help you out.

First here is a bit about your machines toner maintenance.

Second will be how to change the cartridge.

Remember if I was of assistance please be kind and leave a kind quick testimonial and good rating.
---------------------------------------------------------------------------------------------------

Maintaining the toner cartridge
Toner cartridge storage
Toner cartridges contain components that are sensitive to
light, temperature, and humidity. Samsung suggests users
follow the recommendations to ensure the optimum
performance, highest quality, and longest life from your
new Samsung toner cartridge.
Store this cartridge in the same environment as the printer
it will be used in; this should be in controlled office
temperature and humidity conditions. The toner cartridge
should remain in its original, unopened package until
installation – If original packaging is not available, cover
the top opening of the cartridge with paper and store in a
dark cabinet.
Opening the cartridge package prior to use dramatically
shortens its useful shelf and operating life. Do not store on
the floor. If the toner cartridge is removed from the printer,
always store the cartridge:
• Inside the protective bag from the original package
• Correct side up in a horizontal position (not standing on
end)
• Do not store consumables in;
- Temperature greater than 40°C (104°F).
- Humidity range less than 20% and not greater than
80%.
- An environment with extreme changes in humidity or
temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
• An environment with salty air.
Handling instructions
• Do not touch the surface of the photosensitive drum in
the cartridge.
• Do not expose the cartridge to unnecessary vibrations
or shock.
• Never manually rotate the drum, especially in the
reverse direction; this can cause internal damage and
toner spillage.
Use of non-Samsung and refilled toner
cartridge
Samsung Electronics does not recommend or approve the
use of non-Samsung brand toner cartridges in your printer
including generic, store brand, refilled, or remanufactured
toner cartridges.
CAUTION: Samsung’s printer warranty does not cover damage to
the machine caused by the use of a refilled, remanufactured, or
non-Samsung brand toner cartridge.
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield)
depends on the amount of toner that print jobs require. The
actual print-out number may vary depending on the print
density of the pages you print on, operating environment,
printing interval, media type, and/or media size. For
example, if you print a lot of graphics, the consumption of
the toner is high and you may need to change the cartridge
more often.
Redistributing the toner cartridge
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs.
• The warning message, Toner Low displays on the control
panel.
• The Smart Panel program window appears on the computer
telling you that the toner cartridge is low on toner.
• The Status LED blinks red.
If this happens, you can temporarily reestablish print quality by
redistributing the remaining toner in the toner cartridge. In
some cases, white streaks or light printing will still occur even
after you have redistributed the toner.
1 Open the front cover.
2 Pull the toner cartridge out.
3 Thoroughly roll the toner cartridge 5 or 6 times to
distribute the toner evenly inside the toner cartridge.
NOTE: If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric
----------------------------------------------------------------------------------------------
Changing cartridge:
_______________________________________________________

CAUTION: Do not touch the green underside of the toner
cartridge. Use the handle on the toner cartridge to avoid
touching this area.

4 Hold the toner cartridge by the handle and slowly insert
the toner cartridge into the opening in the machine.

5 Tabs on the sides of the toner cartridge and corresponding
grooves within the machine will guide the toner cartridge
into the correct position until it locks into place completely.

6 Close the front cover. Make sure that the cover is securely
closed.

Replacing the toner cartridge
When the toner cartridge is completely empty:

• The printer stops printing.

• The Smart Panel program window appears on the computer
telling you that the toner cartridge is empty.

• The Status LED lights red.

At this stage, the toner cartridge needs to be replaced. For
order information for toner cartridges, see page 7.1.

1 Pull the toner cartridge out.

2 Remove the new toner cartridge from its bag.

3 Roll the toner cartridge 5 or 6 items to distribute the toner
evenly inside the toner cartridge.

Thoroughly rolling the toner cartridge will assure
maximum copies per toner cartridge.

4 Remove the paper protecting the toner cartridge.

NOTE: If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric.

CAUTION: Do not touch the green underside of the toner
cartridge. Use the handle on the toner cartridge to avoid
touching this area.

5 Hold the toner cartridge by the handle and slowly insert
the toner cartridge into the opening in the machine.

6 Tabs on the sides of the toner cartridge and corresponding
grooves within the machine will guide the toner cartridge
into the correct position until it locks into place completely.

7 Close the front cover. Make sure that the cover is securely
closed.
_______________________________________________

Good Luck!

Mar 30, 2010 | Samsung SCX-4300 Monochrome Laser...

1 Answer

Toner life end


Try removing the new toner cartridge from the machine, and shake it up and down and sideways, over a newspaper. Then, put it back in the machine and see if that helps. Sometimes, especially if the new cartridge was exposed to high temperatures or humidity before you got it, the toner SETTLES inside. Shaking it up can usually help.

Jul 06, 2008 | Brother MFC-7820N Printer

5 Answers

Refill toner Brother MFC 7420


open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer

May 22, 2008 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Toner life end message flashes


did you reset the toner life?

open the front cover, press the option button, on the screen will display ''reset toner life 1 yes 2 no ''
press 1 and close the cover.

toner life reseted

May 06, 2008 | Brother MFC-7820N Laser Printer

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