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Re: Will not start
Http://www.whirlpool.com/custserv/index.jsp You can locate the nearest authorized service center at that link. If you have a moment to accept and rate the solution accordingly it would be greatly appreciated. If you need any further assistance let me know. Thanks, Lee
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The error E68 means the ccu has sensed a stuck button on the console. MANY times this is a false error and means that either the ccu or interface must be replaced, but SOMETIMES, there really is a stuck button. TRy to run a diagnostic using the instructions I have provided below, let me know if you need any help with it. 1. Press and hold Select and Cancel buttons simultaneously for 6 seconds to reset the control. The buzzer will sound 1 time and "rES" will be shown briefly in the display. 2. Immediately after, rotate cycle selector knob 5 turns counter-clockwise to the second position from the bottom. Press and hold the Options and Cancel buttons simultaneously for 2 seconds. The control will enter test mode, the buzzer will sound 3 times and all LED's will rapidly flash. After entering the test mode, the cycle selector knob can now be rotated to select the following tests: Rotate the cycle selector knob clockwise from the starting position: 0 turns: All LED's will flash. 1 turn: Drive motor runs; heat source is on. Drying LED is lit. "H" and the control thermistor reading will toggle back and forth in the display. 2 turns: Drive motor runs; heat source is off. Cool Down LED is lit and "AF" (Air Fluff) is displayed. 3 turns: Drive motor runs; heat source is off. Drying and Cool Down LED's are lit and numbers appear in the display showing moisture sensor readings. Opening the door (press in on door switch plunger) and placing a finger on the both moisture sense bars at the same time will make the numbers decrease. In controls that do not have a digit display, the More Dry LED should be ON. Opening the door (press in on door switch plunger) and placing a finger on the both moisture sense bars at the same time will make the Damp LED come on. 4 turns: Drive motor runs; heat source is off. Key test: a. When the Temperature key is pressed, all the temperature LED's should light. b. When the Dryness key is pressed, all the dryness level LED's should light. c. When the Options or Select key is pressed, all the Option LED's should light. d. When the Start/Pause key is pressed, all the cycle status LED's should light. e. When the Cancel key is pressed, all the cycle status LED's should light. 5 turns: Drive motor runs; heat source is off. Cool Down LED is lit. Control thermistor reading is displayed. 6 turns: Drive motor runs; heat source is on. Drying LED is lit. Control thermistor reading is displayed. 7-11 turns: All LED's will flash To EXIT test mode, press and hold the Select and Cancel buttons simultaneously for 6 seconds or disconnect power from dryer. Dryer will be reset for regular operation. If you cant even enter this mode at all, your interface will have to be replaced. There is no way to determine whether its the intrface OR ccu, but in my experience, it's usualy the interface that ends up needing replacement. Here is the part to order.
That is fault code 9 machine not sized
9. (00001000) Size Switch Error
The Display size switch setting does not match that which is stored in memory.
Action GW Machines: Reselect the size of the machine by using the SIZE SETTING
To set the size switch, turn the power on at the power point and off at
the console. Press and hold Wash Temperature Setting Up then
press Power. SmartDrive will give 4 short beeps and the pattern of
LEDs will change.
One of the following buttons needs to be pushed to lock the size into
• Press Wash Temperature Setting Up, the Cold LED is on for 5.5kg
• Press Water Level Up, the Low Water LED is on for 6.5kg / 7.0kg
• Press Spin Speed Up, the Spin Hold LED is on for 7.5 / 8.0kg
• Press Power to confirm the setting and also exit this mode.
Action IW Machines: To access Size Setting Mode, push and hold the Fabric Care button
and then press the Power button to enter Size Setting mode. Select
the correct size on the display by pushing the Adjust button to
highlight the correct size. Size setting is then achieved by pressing
the Power button. Powering off will set the size into the memory.
Note: Fault code 9 will only be logged into the memory of IW machines. GW and MW
machines can display this fault but it will not be recorded.
Open and close the door. The door has to be opened between wash cycles. Check the door switch/lock unit using the diagnostics listed below. If door is locked, Drain the unit. Check wire harness for connections. Check the touchpad/LED assembly. Starting the test mode: Close the door Press Control On button Select the DRAIN/SPIN cycle Select NO SPIN by pressing the SPIN SELECT button,as needed, Push Prewash Option button 4 times within 5 secs. C:00 will show in the display. To advance to the next step Push Prewash Option button 2 times. Here are the codes: C:00 check door lock system actuator C:01 Check cold water inlet valve flowmeter C:02 check dispenser motor C:03 check hot water dispenser C:04 check basket rotation MCU,Motor C:05 check heater sensor C:06 check Drain pump C:07 check Motor or motor control unit C:08 check Motor, MCU control
Pressing the options and select buttons simultaneously for 5-10 seconds worked. For me it happened this way: on the first attempt, with the indicator lights already "timed-out" and off, pressing and holding the options and select buttons simultaneously for 5-10 seconds caused the lights to come back on and flash the "LOC" code again. But holding the options and select buttons together for 5-10 seconds a second time caused the indicator lights to stop flashing, and allowed me to start the cycle.