Question about Rheem Paloma Tankless Water Heaters PTG-74PVN Tankless RTG-74PVN

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Error code C7 13 - Rheem Paloma Tankless Water Heaters PTG-74PVN Tankless RTG-74PVN

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Solved the problem signed for a yearly maintenance fr my Propane company for $90/yr and y come out an clean it. Got tired of taking it apart each year

Posted on May 11, 2017

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Before calling service technician, open following links for troubleshoot resources including Rheem chat, and Rheem contact, and possible product manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

C7 13 might be bad flow control valve.
While the tankless is down, I suggest also catching up on general maintenance such as cleaning the combustion chamber and burner parts, checking vent drain line, and cleaning water filter, and de-liming the heat exchanger.
Some resources are shown following pdf:
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

Posted on Sep 25, 2011

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6ya6ya
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Hi there,
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Posted on Jan 02, 2017

SOURCE: c7 13 error code on my tankless

Internet doesn't have clear-cut solution for C7 13 error code.
If concise repair information or service bulletin comes available, I will update this thread.

Open following links for Rheem troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Posted on Apr 17, 2011

peterrance19
  • 399 Answers

SOURCE: I have a c7 76 error code. What is my problem?

hi my name is pete pleased to help i think you have a burnt out capacitor on the left hand side of your burner control you will find 4 capacitors you can soon see if one has blown the cap will be raised unlike the outher ones they will be flat hope this helps

Posted on Nov 18, 2009

  • 244 Answers

SOURCE: Have a rheem rtg74pvp1 propane fires and runs for

Basically this error means the input gas is restricted...line is too small. If the unit was working properly prior to this error code, you'll have to take the burner control assembly apart and perform some detailed...spring cleaning.

I have the procedure in PDF format...but unfortunately I don't have it with me at this time. Easiest thing at this point would be to call Rheem/Paloma Customer Support at (800-432-8373); advise them of the error code and they will send you the procedure in an easy to follow, step-by-step format. It's a fairly easy proccess, but takes about 3 hours to complete.

Thanks for trying Fixya.com

Mike...

Posted on Feb 07, 2010

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1 Answer

Manual


Copy following link for Rheem tankless troubleshoot resources, including error codes, manuals, and general information for maintaining your tankless computer that heats water.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
Multiple error codes can indicate failed PC board. Rheem will send PC board... so your computer-that-heats-water might have failed motherboard.
Continual maintenance can help avoid common error codes, but some problems are insoluble and chronic.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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What does error code 13 mean?


1) Copy following links for Rheem tankless error codes
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
http://waterheatertimer.org/pdf/Tankless-Error-code-13.pdf

2) Maintain water heater as shown in product manual to avoid common error codes.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Dec 28, 2012 | Rheem EcoSense by 7.4 GPM Tankless Water...

1 Answer

What does code 36 mean


Error code 36 does not show in Rheem tankless manuals.

Copy following link for general troubleshoot and error codes, and Rheem contact information:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error code 36 does not show in any resource, including 2008 service manual, or 2012 product manual.
Check that remote control display is illustrating the correct number.
For example there is error code 35.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Oct 19, 2012 | Rheem Paloma Tankless Water Heaters...

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Error code el


Code EL does not show on typical Bosch error code list.
Maybe you have E1 ??
Or Bosch has some other error codes not listed.
http://waterheatertimer.org/pdf/Bosch_E1_troubleshooting.pdf
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
http://www.bosch-climate.us/support-center/technical-support/

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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I have a poloma model/ pt62-42pvn its flashing error code c4 76 i have had no hot water for six days now need help


1) Before calling service technician who can test parts, open following link for Rheem resources including error codes, Rheem chat and phone number, possible manual:
If local technician cannot solve problem, Rheem can probably recommend a person.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

2) Error codes are start-point for troubleshooting.

3) Multiple error codes can indicate PC board failure.
If your computer motherboard fails, most people feel the computer is compromised even after motherboard replacement.

4) Error code C7-76 is communication error with remote, and can include bad remote, bad wire to remote, loose wire, or bad PC board.
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf

5) Error C4-13 can include part failure, vent problem, oxygen depletion, and can also include PC board failure.
http://waterheatertimer.org/pdf/Error-code-13.pdf

6) Tankless routine maintenance manual:
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

7) Some posts about tankless concede that qualified technician was unable to repair unit.
Solve most tankless problems yourself, same day, for about $350.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

8) Take a moment and rate answer:
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Sep 08, 2011 | Rheem Paloma Tankless Water Heaters...

1 Answer

No hot water error codes 76, C4,C7


Before calling service tech, open following links for Rheem troubleshoot resources including rheem chat, error codes, possible maintenance and service manual.
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start-point for troubleshooting.
Multiple error codes can mean PC board failure.
http://waterheatertimer.org/pdf/Rheem-error-code-C7-76.pdf
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/pdf/Tankless-maintenance.pdf

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1 Answer

Code c4-13


Before calling service technician, open following link for Rheem troubleshoot resources including error codes, Rheem chat, and possible manual:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Error codes are considered start-point for troubleshooting.
Error code C4 13 is bad oxygen sensor, inadequate incoming air supply, or bad venting. Also bad PC board, or internal wiring, or temperature set too high, damaged burner parts.
http://waterheatertimer.org/pdf/Error-code-13.pdf
http://waterheatertimer.org/pdf/Bosch_Ventilating_tight_houses.pdf

Tankless require yearly maintenance to combustion chamber and burner parts.
Prescribed maintenance can correct some of the issues in error code 13.

Jun 25, 2011 | Rheem EcoSense by 4.2 GPM Tankless Water...

1 Answer

C4,76 what is it?


Before calling service technician, open following link for Rheen troubleshooting resources and possible error code help plus link to Rheem chat:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html

Typically, error codes are start-point for troubleshooting.
Error 76 is communication fault with remote control, which can be bad remote, bad wire, bad wiring connection, or bad part inside tankless.
C4 is oxygen sensor problem or bad venting.
More than 1 error code, or mixed error codes can indicate problem such as bad PC board -or- PCB.

Jun 23, 2011 | Rheem Tankless Hot Water Heater...

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