Canon MF4360-4390 Printer/Scanner/Fax We are getting vertical lines on the paper when copying (not printing). They are not always in the same place or the same number of lines. Can you tell me how to clean the required area to stop this problem, also how to get into it. Hanny
I am not able to send faxes/memory is full and I don't know how to reset
In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer ONLY WHEN PROMPTED, to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels. Thank you for using Fixya
Activate head cleaning before a test is taken. Use the test print to align the scanner and reset. If this wont work there is fault within and must be checked.Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
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