Question about HP Media Center m7250n (ED842AA) PC Desktop

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Trouble with DVD 820b E Drive wont write/read blank disks( I think i picked the right product, Not sure though)

Hi, I was wondering if anyone could help me. My cousin has an HP Media Center M7###n(I dont know the exact model number right now) and they had a problem with it a week ago. So I rebooted the computer for them, at their request, and it still has a problem it had a couple weeks ago.Whenever someone tries to burn a data/ music CD it doesnt work.They have tried two different packs of brand new cds and yet every response is basically "insert a new disk to begin the burn" (something like that). It ejects the new cd and asks to insert another. I told the computer to set back to factory settings and yet the machine continues to send this message when trying to create a disk. Can anyone help me out?
Thank You

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Try to update the firmware of the DVD itself by going to the OEM website, tell me if it will work

Posted on Sep 18, 2008


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