When ever i go to channel 27 and 68, a black box appears with different charaters running across the box. when i turn the volumn up or down it go away for a few seconds, but always returns. This TV is only two years old.
Is it the TV or the cable signal?
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Re: Black box on screen
You have a closed caption type tv. Search your tv menu (maybe via the remote control) and look for an entry called closed caption, I'm guessing it is set to TEXT. either set it to OFF, or set it to ON if you want to.
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go into your menu and find closed caption, someone has accidently set the closed caption mode to text, when the on screen display of channel or volume goes away the box appears. turn off the closed caption feature or switch it to something other than "text" mode, and your box will go away.
The black box is there because your closed captioning is on and set to text mode. Some channels send the signal even when there is no actual text to display. You can get rid of it by either turning off closed captioning or changing it to CC1 or CC2 mode instead of text. If you can't find those settings, then restore factory settings as directed in your user manual.
You have CC (closed captioning) turned on and it is set to text mode.....Go to the menu on the remote use the right arrow and hilight "C.CAPT",use the down arrow to highlight "C.CAPT",use the right arrow and highlight "off" then exit button on remote.