Question about KitchenAid KSRG25FK Side by Side Refrigerator

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Ice Maker Infrared light doesn't light

No problems with ice maker until service replaced the refrigerator starter because the old one was smoking. After the refrigerator was turned back on, the ice maker made one batch of ice and then the water froze in the mold and would not eject. I removed the ice maker and let the ice thaw. Replaced the IM and could not get anything to happen. Water would not fill the mold. (Water dispenser works fine. The water tube is not frozen.) After talking to KitchenAid tech support, I filled the mold with 6oz of warm water and waited two hours. Got one batch of ice and same problem-water in mold is frozen and will not eject. The infrared sensor light does not light or blink. Is this the problem; and, if so, what does it mean?
Thanks for any help.

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Each mold tray has a heating element that is turned on to free the ice cubes from the mold tray and allow them to fall into the ice bucket when the tray is rotated into harvest position. Sounds like that is not being turned on... or is defective..

Posted on Sep 18, 2008

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Before going to buy any parts directly.
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This is list of refrigerator problems, which is normally faced in refrigerator.
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http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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