Question about Bissell Carpet Cleaner Powerbrush Deep Cleaner Vacuum

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Bissell carpet cleaner brushes won't turn

I have a bissell carpet cleaner and the brushes don't rotate - the belts appear to be in place- need other options to look for

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Make sure you have released the handle, as if you wanted to push the machine forward. If the handle is locked upright, the brushes do not spin.

If they still don't spin, you may have a broken belt. Look carefully at the base, on each side. As I face the front of mine, on the right side of the machine, a small belt goes around one brush and a small cog wheel. On the left side, a larger belt goes around both brushes. If either belt is broken, the brushes will not spin. This can happen if you let gunk build up inside the clear plastic side pieces or around or above the brushes. It's very important to constantly be cleaning your Bissell. The belts can be ordered online and replaced. See your owner's manual.

Posted on May 29, 2009

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I am on my 2nd bissell thinking maybe the first was just bad I have had the new 1 less than a week and it quit working as well.... I was told to try a different brand

Posted on Jun 29, 2009

  • SkyCop523 Jul 12, 2011

    There is a metal gear that turns the belt. This gear is seated in a plastic tube that spins. The gear comes loose from the plastic, the belt is intact, but it will not spin the brush. If anyone knows how to fix this stupid manufacturer idea on a permanent basis, let me know. I have tried jb weld, but it only fixes the problem for about two minutes.

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Why doesnt bissell carpet cleaner brush turn properly


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Bissell replacement parts for your Bissell vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/collections/vendors?q=Bissell

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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Hey, you may want to have check if the brush turns by hand without the belt in place. If the brush doesn't turn manually, you'll need to replace the brush.

Here's a quick link to the BISSELL website to assist you.

http://www.bissell.com/default.aspx?cid=ccsocial

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Use only BISSELL Style 10 Replacement Belts (#32074) in your BISSELL PowerForce Bagless.
  1. Unplug cleaner from electrical outlet.
  2. With Rotating Floor Brush removed from vacuum cleaner, grasp old Drive Belt and remove from Motor Pulley. Discard old Drive Belt.
  3. Place new Drive Belt over Motor Pulley and stretch other end over Rotating Floor Brush in the space between the bristles.
  4. Place ends of Rotating Floor Brush down into slots on sides as shown.
  5. Turn Rotating Floor Brush by hand several times in the direction of Motor Pulley. If properly installed, Drive Belt will center itself on Rotating Brush.
  6. Reposition Brush Cover and snap back into place. Check to be sure all three latches are secured.
  7. When you turn on the vacuum, do you see the motor that spins the belt spinning at the bottom? If not, it sounds like you may have a burned out motor.
If suggested solutions do not correct the problem, call:
BISSELL Consumer Services 1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET

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