Question about Apple MacBook Air

9 Answers

Sound - internal speakers (MacBook Air)

From one day to the next the sound has disappeared.  I have checked the sound preferences and the mute box is ticked but I cannot un-tick it.  Under the sound preferences there is are no output devices found and no input devices found.  I cannot understand.   Also, 2 months ago I downloaded an Entourage Update and it somehow archived/deleted all my emails prior to that - took it to an apple shop, and they could not fix it - " anyway it is a 3rd party software etc.."  I am constantly having problems with entourage. Anyway, any help ref the sound ?

Posted by on

  • 12 more comments 
  • HKSC Oct 24, 2008

    Out of the blue, after the Macbook Pro 2.4GHz working normally for over a year, I get "no input device" and "no output device" indication in the control panel. No spund is coming out except the boot up chime.

    Please help.


  • Anonymous Oct 26, 2008

    I reinstalled OS X and lost the sound. No input and output devices can be found.

  • Anonymous Oct 31, 2008

    I am having the same problem. One day watching a video on youtube the sound just cut out in the middle of it and hasn't returned since and am having the same characteristics as the others, although I do not have any 3rd parties except google application (sketchup) which I had downloaded immediatly when i got the air in march. Also since the occurance, when I watch videos streaming online i can load it but it'll only play a few seconds before freezing.

  • mcross61 Oct 31, 2008

    Interesting to hear that other people are having the same problem, but has anyone found a solution to this yet ?
    Thanks

  • joebetac Nov 13, 2008

    i lost my sound onmy Macbook Air Input/Output options grayed out.

    I reaired permissions as recommended.. That did not fix my problrem..




  • david_expat Dec 06, 2008

    I have the same problem with the sound output from my MacBook Air.  The problem is intermittent - when I first boot usually the sound is there and at some time after that it just suddenly stops.  There is no pattern I can determine which triggers it to stop.  When I go to the sound icon in system preferences the internal speakers option is greyed out once the sound has stopped and thus far I have found no way of fixing this problem except shutting down completely and rebooting (even this doesn't always work!).


    Help!

  • Anonymous Dec 22, 2008

    The problem is probably due to the internal sound cable connection, see discussion on apple board.

  • mcross61 Dec 22, 2008

    Thanks for the reply, unfortunately it diid not work, and I still have no sound - very frustrating, as I cannot even use skype.  Also, constantly have problems with entourage, but Apple say, "well it is a 3rd party software" - is entourage used for any non-apple pc's ??


    Already looking at options - anyone got opinions on Levono X301?

  • wiccah Dec 26, 2008

    same exact problem here

  • leamernyc Jan 23, 2009

    Exact same situation... entourage update and everything went haywire!!  ANY  answers????

  • Marco Tulio Rodrigues Mar 11, 2009

    i am speaking from Brazil São Paulo and i have the same problem with my macbook air . I have been trying to fix my sound but i cant. I can encrease my volume.

  • suwayama Apr 25, 2009

    Sound output controls on keyboard do not work. Sound/Output panel in System Preferences shows "No output devices found", the Output volume slider on the highest setting, and the Mute check box checked with no way to uncheck it. Shut down and start up "corrected" the problem once, but not since.

  • Anonymous May 10, 2009

    Same problem, from one day to the next all sound dissapeared from my MacBook Air.


    Skype does not work, even in chat mode.

  • wascko May 12, 2009

    The sound on my MacBooK Air suddenly stopped working today. The internal speakers are gone, and external headphones are not recognized. I tried repairing permissions with Disk Utility but it did not fix the problem. (1.8 GHz MacBooK Air, running 10.5.6)

×

9 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have a solution for you all.  This fixed the problem for me.  First, make sure you are all running 10.5.5.  If you are not, run software update from the Apple Menu.  If you are set there, go to Applications --> Utilities --> Disk Utility --> Make sure your Hard Drive is selected on the left hand panel --> MAKE SURE the First Aid tab is selected! --> Click Repair Disk Permissions.  This may take a while, FYI.  As soon as Disk Permissions have been repaired, restart your computer right away.  That fixed the problem at my end.  Good luck everyone!

Posted on Nov 11, 2008

  • 1 more comment 
  • TheWebDoctor Sep 07, 2010

    This solution worked perfectly for me. I didn't even have to restart my Mac. The speaker icon just reappeared about 95% of the way through Repairing Disk Permissions. Very strange issue. So glad that's what it was.

  • haider_uk200 Sep 29, 2010

    how long duz it take ...

  • icedfiretexa
    icedfiretexa Sep 17, 2012

    Thanks, that worked today for my Mac Air!

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi,
had same problem - internal speakers just disappeared from sound system preferences. I followed advice on this thread (repaired disk permissions etc) but I it only worked when I did this:
Shut down mac with headphones plugged into headphone socket (made sure they were showing up on system preferences/sound/output device
Rebooted
Opened system preferences/sound/output device and unplugged headphones
Internal speakers magically appeared.

FYI with my problem Optical device was showing on output instead of internal speakers (even though nothing plugged into audio out/headphone socket), and the internal speakers were clearly working as the start-up bong was audible on boot up. If you turn on your mac or pc and there is no bong (and nothing is plugged up to your audio out/headphone socket) you have a hardware problem with the internal speakers

Posted on Jan 07, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

After trying every solution on the net and being able to fix it once I know it was not a hardware problem. Some thing someone started with in one discussion lead me to look into the MIDI Setup. I have reboot my MBA several times and it has worked every time I think this may be the fix.

Step One: Open Applications.
Step Two: Find Utilities folder and open.
Step Three: Find the Audio MIDI Setup icon and open.
Step Four: Under Audio Devices will be the IAC Drive. If it Greyed Out, Select and click on “Add Devices”.
Step Five: If the word BUS is in this box select and remove.
Step Six: Make sure that the “Device is online” is checked. Your IAC Driver Icon should be all red.
FINALLY RESTART. Your sound should be working now.

Posted on Mar 20, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I had this very same problem. At some point I suddenly realised that I wasn't hearing sounds through my internal speakers and the usual volume keys did not produce 'feedback' when trying to increase or decrease the volume. So I opened my 'System Preferences' and rather than see the usual option of 'Internal Speakers', all I saw was 'Headphones' greyed-out with no other option. 
But fortunately the fix is immediate and simple. Plug-in a set of headphones, take them back out again and viola! Inside the 'phone jack is a small optical sensor that 'sees' when a pair of headphones are in the socket. Sometimes the sensor becomes dirty and therefore 'blind' and assumes headphones are still plugged-in when they obviously aren't. 
Just for fun, when I applied this particular fix, I opened up my System Prefs again and as soon as I withdrew the headphones, the option 'Internal Speakers' immediately appeared and the previous greyed-out 'Headphones' was gone. 

Posted on Jan 02, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I tried all the fixed above but none of them worked for me. What did it though was to: - turn off my laptop - slightly wet a cue tip and stick it inside the headphone jack to clean it - stick a dry cue tip to in the headphone jack to dry any humidity

Posted on Sep 11, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Solution 3 sounds like my problme but when i take out the headphones it still dosnt switch back to internal speakers! any suggestions for me?

Posted on Dec 17, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Solution #3 worked for me! Thx!

Posted on Nov 12, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi,
I do the solution # 3, but its work only with the headphones plugged :( Could somebody help to me???
Thank you.

Posted on Jan 21, 2009

  • prisha_k Jul 16, 2010

    my MBA s internal speakers is showing no output device. hence the sound is lost although i can hear via headphones. anybody can help?

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I GOT IT. If you have an iphone or anything bluetooth you have to turn them off. I have an iphone, sony bluetooth S9 headphone, and jawbone ear piece in my house. After turning off everything my speakers came back, but the root of the issue is the iphone! You have to make sure that your bluetooth connection in your iphone is turned off. It's easily done! Just click on your 'settings' tab, then select 'general', you'll find the bluetooth link to click, and when there just turn it from 'on' to 'off'.
It's a wonder why Apple has not fixed such a simple issue.
Try it and tell me if it works. If not, then I am clueless.
Good luck,
H

Posted on Feb 17, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No sound on my macbook


Check if there is any sound coming out of the headphone (using headphone and playing itunes).
If there is none. Goto System Preference > Hardware > Sound > Output ; check if the output is assign to internal speaker and it is not muted.
Do a visual check at the headphone connector, look into it, see if you see a red light emit from the headphone jack (indicate that the fault is in the headphone connector, it's trying to output optical spdif).

Nov 28, 2012 | Apple 15" PowerBook G4 Aluminum 1.67 GHz...

2 Answers

No sound device in macbook air


Apple menu (top left) System Preferences > Sound > Output tab select the Internal Speakers
check your output volume and make sure the Mute checkbox is unchecked.
Plugin a pair of headphones. If you still have no sound. The sound board needs to be replaced, which is attached to the logic board. Meaning the whole logic board needs to be replaced.

Jan 20, 2011 | Apple MacBook Air

1 Answer

When I connect the headphones to my laptop they work good,but when I take them of my laptop doesn't have sound at all . What can I do ?


This may just be a settings issue.
With the headphones disconnected, click "System Preferences" on the dock and then select "Sound".
From the Sound window, select the "Output" tab and then select "Internal Speakers".
Once you have "Internal Speakers" select, check that the slider at the bottom of the window is moved over to about 3 out of 5 on the scale and that "Mute" is NOT checked.
Once you have done this, close the window by pressing the the red button at the upper-left. Check whether or not you have sound now. If you do not, then something has failed inside your Macbook and you will need to have it repaired.

Dec 25, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

NO TIENE SONIDO Apple iBook G4 12.1


It sounds like your sound is muted (SONIDA MUDA). Hopefully you can understand these instructions in english. My espanol es limitado.
Primero: SYSTEM PREFERENCES
SEGUNDO: SOUND then turn on internal speakers.
If that does not work, try spraying compressed air into the EARPHONE JACK. This will reset it back to internal. Sometimes small objects get stuck in the earphone jack and trick the computer into thinking that you have earphones plugged in all the time. I hope this helps you!

Apr 25, 2010 | Apple 13.3 MacBook Intel Core 2 Duo...

2 Answers

No sound from speakers.


Go to system preferences then sound then click output. See what the output volume is and also check that the output volume is not muted. Hope this helps.

Nov 02, 2009 | Apple MacBook Pro Laptop Computer with...

1 Answer

External speakers do not work on my MacBook pro


Plug in your external speakers then go to system preferences then sound when in the sound control panel go to the output tab and select the external speakers as the device for sound output and of course at the bottom of the control panel make sure that the mute check box is unchecked and turn up the volume. Hope this helps

Oct 08, 2009 | Apple MacBook Pro Laptop Computer with...

1 Answer

MacBook Air sound/disappeared


This is a widespread hardware issue with the MacBook Air. You are not alone. See:
http://discussions.apple.com/thread.jspa?threadID=1736638&tstart=15
Some users report that replacing the Audio Board Flex Cable corrects the problem, but others report that the correction is only temporary.
If your machine is still under warranty, I would get it back to an Apple repair facility immediately. If it is not, you will still need to get it to a repair facility, but bring along the above URL and suggest that Apple treat it as a warranty extension issue.

Sep 30, 2009 | Apple MacBook Air

2 Answers

Macbook air is mute


This is a widespread hardware issue with the MacBook Air. You are not alone. See:
http://discussions.apple.com/thread.jspa?threadID=1736638&tstart=15

Some users report that replacing the Audio Board Flex Cable corrects the problem, but others report that the correction is only temporary.

If your machine is still under warranty, I would get it back to an Apple repair facility immediately. If it is not, you will still need to get it to a repair facility, but bring along the above URL and suggest that Apple treat it as a warranty extension issue.

Sep 06, 2009 | Apple MacBook Air

1 Answer

Hello ..i dont have sound on my macbook air its like deleted ,i tride to reset but didnt work.can you help me out ..tahnks


Go to your system preference panel in the dock... click on the sound control icon. Look down at the bottom of the dialog box... there is a "MUTE" check box....make sure it's unchecked....
Also press the 'fn' key at the bottom left of your keyboard while pressing the f5 key... to raise volume...
let me know if that solves the silence!
K

Aug 05, 2009 | Apple MacBook Air

Not finding what you are looking for?
Apple MacBook Air Logo

30,671 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Mac Laptops Experts

Louise Nadon

Level 1 Expert

3 Answers

Zarek

Level 1 Expert

6 Answers

Are you an Apple Mac Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...