Question about HP Photosmart 3310 Printer
1. place my picture on glass
2. I hit scan
3 "No Scan Options" appears
Refer to device documentation to troubleshoot.
and Press OK to contin;ue
4. I hit OK 5 It returns to beginning position
PS>>>>I out of one of inks. Would this have anything to do with not scanning?
This issue occurs when the digital imaging monitor is not running or the software is not installed properly.
This issue has nothing to do with the cartridges.
If the printer in connected in wireless, once check the communication between the computer and the printer and then disable the firewall and antivirus and try to scan again from the all-in-one. Also try to scan even from the HP solution center.
If the printer is connected via USB then try to scan from the HP solution center and then check the result, if the issue persists check whether the digital imaging monitor is running or not, then try to scan from scanners and camera wizard.
Posted on Sep 18, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 15, 2011 | HP Photosmart C3180 All-In-One InkJet...
Feb 07, 2011 | Office Equipment & Supplies
Jan 30, 2011 | HP Photosmart Premium C309A All-In-One...
Jan 21, 2011 | HP Photosmart 2575 All-In-One Printer,...
Jan 09, 2011 | HP Photosmart 3310 Printer
Nov 22, 2010 | HP Photosmart 3310 Printer
Aug 15, 2008 | Office Equipment & Supplies
Apr 08, 2008 | HP PSC 1315 All-In-One InkJet Printer
Jan 07, 2008 | HP Officejet 5610 All-In-One InkJet...
715 people viewed this question
Usually answered in minutes!