Question about HP Photosmart 3310 Printer
1. place my picture on glass
2. I hit scan
3 "No Scan Options" appears
Refer to device documentation to troubleshoot.
and Press OK to contin;ue
4. I hit OK 5 It returns to beginning position
PS>>>>I out of one of inks. Would this have anything to do with not scanning?
This issue occurs when the digital imaging monitor is not running or the software is not installed properly.
This issue has nothing to do with the cartridges.
If the printer in connected in wireless, once check the communication between the computer and the printer and then disable the firewall and antivirus and try to scan again from the all-in-one. Also try to scan even from the HP solution center.
If the printer is connected via USB then try to scan from the HP solution center and then check the result, if the issue persists check whether the digital imaging monitor is running or not, then try to scan from scanners and camera wizard.
Posted on Sep 18, 2008
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Posted on Jan 02, 2017
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