Question about Epson Stylus RX500 All-In-One InkJet Printer

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Epson Stylus RX500

We had a paper jam last night and my son removed the paper and pushed the color button as the Error light instructs. The same error light is still on. We have turned off the printer, unplugged it, but it goes back to this error. Please help.

Thank you,

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  • Anonymous Jan 26, 2009

    I have this same problem.  Once I press the ON button, the machine lights up and goes immediately to an error message stating there is a paper jam even though there is not.  I have tried using the Stop/Colour/BW/Load/ON combo and it did not change a thing.  Please help!!


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  • 17 Answers

Turn printer off.
Hold down the Stop, B&W, and the Color buttons.
Press the ON button.
The LCD screen should flash 3 times.
Release the Stop, B&W and Color buttons
Press the Color button again. 
Then turn the printer off and back on.

Posted on Nov 07, 2008

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1 Answer

Epson Stylus Photo RX500. I was cleaning print head when I got "printer error" message. The load eject light is on. I've unplugged printer, turned it on and off. no luck. solutions?


Press all these buttons:
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Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Mar 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

3 Answers

Our epson stylus rx500 printer has been saying ERROR: Printer Error --> See documentation & call for support


this means that you may need a reset your ink waste counter. try to perform this

For the RX500 - Hold down "clear + setup + on"

continue to hold the buttons until the printer had powered on, then off again, then back on. Once I noticed that the LCD had flashed a blank screen, I let go of the 3 keys. In the LCD window I was given access to 3 options using the select keys.

The first had something to do with calibrating the scan light, the second option said "startup." The 3rd did the trick. An abbreviation resembling "ink pad level" was what I was looking for. Here is where I forget what I did... I think that I pressed "OK" on the keypad,. It did nothing. Then I think that I held down the clear button for around 10 seconds. When I let go of the clear button, the LCD read "Press Power to Reset." All better now!


post me a review should this work sir / ma'am coz it did for me

Sep 23, 2009 | Epson Stylus Photo RX500 Printer

1 Answer

Scanner error


Press the On button to turn off the Stylus Photo RX500. Unlock the transportation lock. Make sure that all packaging materials have been removed. Turn on your Stylus Photo RX500 again. If the error message still appears, call Epson so they can replace your printer.
Goodluck.

sherlyn C.

May 23, 2009 | Epson Stylus Photo RX500 Printer

1 Answer

Message: Error paper jam. There is no paper jam.


Yes there is some micro piece of paper is under a sensor somewhere Get serious and pull it apart, what have you got to loose! Inkypete

Apr 20, 2009 | Epson Stylus Photo RX500 Printer

1 Answer

Error inkcartridge


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Nov 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Turning on the device ERROR


Try resetting the EEPROM
Turn the printer off.
Hold down the Stop, B&W, and the Color buttons.
Press the ON button.
The LCD screen should flash 3 times.
Release the Stop, B&W and Color buttons
Press the Color button again. 
Then turn the printer off and back on.

Nov 01, 2008 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Ink cartridge error message


Turn the printer off.
Hold down the Stop, B&W, and the Color buttons.
Press the ON button.
The LCD screen should flash 3 times.
Release the Stop, B&W and Color buttons
Press the Color button again. 
Then turn the printer off and back on.

Aug 25, 2008 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Paper jam


You've probably solved your problem by now, but if not you could try resetting the EEPROM

Turn the printer off.
Hold down the Stop, B&W, and the Color buttons.
Press the ON button.
The LCD screen should flash 3 times.
Release the Stop, B&W and Color buttons
Press the Color button again. 
Then turn the printer off and back on.

Apr 07, 2008 | Epson Stylus RX500 All-In-One InkJet...

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