Question about HP Officejet 5610 All-In-One InkJet Printer

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Software installation causes problems to pc functions such as internet

Get message Setconfig. PC has fatal error and needs to be shut down. D drive (dvd) disappears. Internet and e-mail response very slow

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Setconfig.exe is a required executable file and is usually harmless according to the following sites:

bleepingcomputer.com

file.net

The file.net site did mention that it has issues related to a Laserjet printer and that either removing or updating the drivers seems to solve the problem. For the 5610, the software and driver page can be found at the following link:

Drivers and Software

You'll need to click on the name of your operating system to get to the page with the correct drivers.

I also suspect that you may have a virus or malware issue (this is just a guess). You might want to scan your computer with whatever anti-virus application you have installed to see if there's an infection, then clean it off.

Post back your results and if you need any more help. Good luck.

Posted on Oct 03, 2008

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