I am IT for company that has Norstar flash 2. i wasn't here when set up. Admin passwords (120000,1020000,10020000) don't work. Invalid. I have several mailboxes that are full but I am locked out of sys admin. Any clue how to reset? ken wood camarillo ca the states
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If you look on the back of the unit, it should have in small print, the access IP address, the admin name and admin password. If you have changed it in the past, then reset it back to the default. Typically netgear use 192.168.0.1, admin name of admin, and the password is either password or netgear1. Older units may use 1234. The only exceptions are newer extenders that ask you to put in a password when you set it up, in which can you will need to reset it to the defaults and do a new setup.
Dial Feature 985 When the display changes to say SET something, dial 9 it'll prompt for a password, dial 73738767793 it'll ask if you want to reset the password, say YES then you'll be able to login with feature 983 1020000
Order a 3rd line or order Central Office voice mail. If you have 2 calling paths to your premise, that's all you get.
There are other ways around this, like Call Forward Busy to a voice mail only line you control, but it's pretty much the same priciple as CO Voice Mail. Depending on how well you shop, $10 or less gets you the service.
Dial "Feature 981" & enter your password to open your
mailbox. Once you open the mailbox, you can follow the audible
prompts (listed below). It's best to read from a written
script. Just remember to smile - your callers will hear it in
To record an outgoing message:
1. Press "Admin" or dial 8.
2. Press "Greet" or dial 2.
3. Press "REC" or dial 1.
4. To record your primary greeting, press "PRIME" or dial 1; to record
your alternate greeting, press "ALT" or dial 2; to record your
personal greeting, press "PERS" or dial 3.
To Create Your Personal Greeting: 1. Press the Check Voicemail key or press the Feature button, then 981 2. Enter your password 3. Press the ADMIN softkey 4. Press the GREET softkey 5. Press the REC softkey 6. Press the PRIME softkey 7. Press the YES softkey 8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
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Good Luck & Thanks