Question about Sony KP-51WS500 51" Rear Projection Television
I just recently moved 30 miles last Saturday. I had been using a Sony Commander remote and everything was fine. Two days ago Directv came and brought a new box. They gave us a new remote with it and I've been using it for the past two days until I set up my surround sound, DVD, etc.
The Directv remote has been working. Everything has been fine.
Today I got home from work and my wife said there is something wrong with the TV set. If you raise the volume with either remote, the volume will not stay where you set it. Instead it will drop until it is at the minimum setting. I tried going into the "menu", the menu will show, but as soon as you take your finger off the button, the menu disappears.
Did something possibly come lose in the move?
Picture comes in fine, you can change the input and it stays where you put it.
Thanks for any help.
This would be weird for a sony but it sounds like the volume down button on the front of the set is stuck...very very uncommon for a sony. Try taking the bottom front cover off the set and unpluging the button assyembly then see if the remote works the set with it unpluged.
Posted on Sep 17, 2008
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Posted on Jan 02, 2017
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