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Lost my sound - Gateway PC Desktops

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Not familiar with this particular problem, but in my time fixing PC's, 90% of problems were caused by duff external cables, (between System box and speakers). Check by using known working headphones plugged directly into the System box.

Next check internal cables (especially if your problem is cd related) the cable between CD/DVD unit and motherboard can come adrift.

Next; if you have an internal soundcard (ie not buit into the motherboard), ease it out, and then replace it; sometimes the contacts just need renewing.

If sound is built into the motherboard, and you have been making changes to the BIOS, check that you havent accidentally disabled the sound in BIOS.

If still adrift, it may be that you have a corrupt driver problem. Download and install the latest drivers for your sound card. Even if your sound is integrated into your motherboard, you will usually find the drivers for the sound system available.

If non of the above work, you may be looking at a mechanical problem. The most likely being that the socket into which the jack plugs has been damaged by the cable being stressed.

This is not easily repairable/replacable unless you are an electronics wizz.

In this case, the simples solution is to get yourself a cheap soundcard, and use that as a replacement or substitute for the brocken one.

Best of luck


Posted on Sep 17, 2008

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