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I have the Duet, front loading washer and it now has a rotten egg smell every time you start it. Any suggestions on how to get rid of the smell?

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This nasty smell is generally soap scum build-up. First thing i would do is to remove the bottom panel and clean the pump filter, (sometimes junk builds up there and stinks) if the inside of the pump is slimy, make sure your drain hose is not installed too deep, pull up the hose and see if it is wet and slimy at the end, if so, it is siphoning dirty water back into the machine after the cycle has ended. If that is the case, correct the drain hose so it is only 5-6" down the pipe, and then run a sanitary (hot) cycle, with nothing but a half gallon of bleach. Don't use that much bleach regularly though, as it can wear on hoses. After the machine is clean, make sure you leave the door open while not in use, use only HE (high efficiency) soap, and use a max of 3-4 Tablespoons. Also, to reduce odor, try sprinkling Oxi-clean powder in the door boot lining occasionally. Hope this helps..

Posted on Sep 17, 2008

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I am not a repair professional. I am just a 78 year old
man who has been making his own repairs for about
50 years. Therefore the washer ID doesn't mean
much to me. It's been about 55 years since I had
experience with front load washers. However I can
suggest you go to www.applianceaid.com where
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