Question about Microsoft Office 2003 Basic Edition English (s55-00066) for PC

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Microsoft Office Outlook 2003-Can't get in

I had MS Outlook 2003 up until yesterday but today when I attempt to open it I get a message that it is missing 'Extend.dat'. I have Microsoft Office 2003. I have two computers, A HP Compaq DX2200 (I can not got on tghe web because I can't get an IP address. I'm using my laptop and can't sent or receive e-mails. Monday, Jayson. in Michigan with FixYa was helping me with another problem. I have his e-mail (brobizini@gmail.com) but not his phone number. Can you help me?
Don

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The Extend.dat file is an information file created by outlook to store some small, usually useless information. It is located in a folder that's usually buried and hidden on most Windows PC's. Try this.

  1. Close Outlook, and all other office related products.
  2. Open your control panel.
  3. Find the entry called mail. You may have to select the classic view on the left to be able to see this icon.
  4. You should now see something like this image:
    Microsoft Office Outlook 2003-Can't get in - aeae8b0.png
  5. Click on data files. You should see something like this:
    35a234d.gif
  6. Now click on open Folder. This will take you to that secret and hidden place on your hard drive that contains you out data files. You should see a files called extend.dat in there. If you do, delete it and reopen outlook. If you don't, then you may have to destroy your outlook profile and recreate it.
Comment back here on if this fixedya, or if I need to help you recreate the profile. If I'm going to help you recreate the profile, you'll need to at a minimum know who your hosting your email through.

Steven

Posted on Sep 17, 2008

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Posted on Jan 02, 2017

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