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As long as the feature codes on your system have not changed the default feature code to change language on your phone is 301. This code will toggle between the languages, Good Luck and let us know how it turns out.
Is there a menu button on your phone? If so, press menu and scroll through the options until you see "Idioma" (which may be the first option). Select this, and choose "Ingles" to return back to English.
By initial message, I assume you are talking about the auto attendant message heard when dialing your main line
To change the message: 1. Dial the voice mail extension number, then press "*" when you hear the greeting. 2. Enter the system administrator mailbox number and password. 3. The system will tell you how full the hard drive is...press "9" to skip and enter the system menu. 4. Press "3" for the custom recordings. 5. Then press "1" to record or edit the messages.
You will need to know the recording number of the message you want to change.
Inter-Tel Axxess uses programming software specific to the version of software in the phone system. So, you need to know what software the system uses. If you do not already have the programming software... it's a huge hassle.
The software is only available to Inter-Tel distributors.
In System Timers there is a Hold timer and an Alternate Hold timer. The max that you can extend it to is 255 seconds. Please be advised that this is a system wide timer. If you are the only one that wants this then you should change your keyset to have the alternate hold timer and then extend it to 255. If you want this system wide then you should change the Hold timer and you should be good to go.