Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Trouble installing new print cartridge

I have an hp officejet 7310 and I just replaced the black ink (#96) . The cartridge can only go in one way but it keeps telling me to check the print cartridge on the right. What did I do wrong?

Posted by on

  • almiti123 Sep 21, 2008

    Can't even remove used up cartridge because there is a 2 1/2 by 1/2 inch rectangular strip at the lower part of the cartridge holder...........How do I get this thing down of moved back so I can lift the latch and remove the old and put in the new cartridge?

  • robinmaza Sep 21, 2008

    my problem is not getting the sheild to drop. I've already installed it. It keeps telling me there is an error. Your solution has nothing to do with my particular problem. It answers some elses question.

×

1 Answer

Make sure the power is on, and the shield drops, so you can access the black cover.

Posted on Sep 21, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What are the ink cartridge numbers for this printer?


The OfficeJet 7310 can use different ink cartridges:
Black: HP 96 or HP 94 (high capacity - lasts for ~860 pages, if it doesn't dry out.)
Color: HP 95 or HP 97 (large capacity)
Photo: HP 99 (replaces black when you print on Photo papers)
Photo Grey: HP 100

See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00227021&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=391182 for the parts list of this printer.

If you were using the wrong ink cartridges, you would not be able to print at all. HP printers give errors when it doesn't recognize the cartridge as the appropriate one.

First check if you are printing in a low quality mode. This is under Printer Properties or Printer Preferences when you click Print or right click on the Printer in the Devices Control Panel. Go to the Printing Shortcuts tab. In the Advanced Options (click the button), you can change the ink volume and slide the tab to the right to add ink.

You should print a Diagnostic test page to see the color levels/reproduction relative to the HP settings and consider cleaning the print head. The diagnostic page is reached by pressing * and # on the printer. Then press 1, 2, and then 3. In this Service Menu, press the right arrow key twice and press OK to open the Special Reports menu. Press the right arrow key once and then press OK. See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00242761&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=391182 to evaluate the printout's ink cartridge quality information.

I've seen dull colors on photo paper when you print on the wrong side. This is obvious since the ink will bleed.

The other common issue is differences between the color appearance on the monitor and the printer reproduction of that color.

I hope this helps.

Cindy Wells

Dec 28, 2012 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP 7310 black cartridge keep getting error


You could clean the black ink cartridge. For this you need to remove the black ink cartridge which is present in the printer. In order to clean the laser or scanner block you could use a cotton swab as it would fully clean the dirt. You need to clean the grime and the dried ink present in the printer. This would remove all the hindrances which prevent the ink from flowing. Cleaning the printer heads would also help to solve the problem.
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-K5300-not-printing-black/m-p/376191#M26084

Dec 01, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

How do i print black & white,instead of color


Have you checked your black cartridge to see if it has ink in it? If not replace your cartridge.

Jun 04, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

The printer says that the black ink cartridge is bad. Replace


Hi,

Please use HP 94 or HP 96 black ink cartridge.

Regards,
Rizwan.

Mar 01, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

If I print a colour copy on my HP officejet 7313, it prints out a pink colour only but prints fine on black copies. what could be the problem...?


may be the cartridge are dry or out of ink just Remove the colour cartridges and clean the nozzle with tissue paper and install it again.if the problem is solved .then ok otherwise replace the colour catridge.

Have a nice day and do not forget to rate please...!

Feb 11, 2010 | HP Hewlett Packard Officejet 7310 InkJet...

1 Answer

Ink cart error


Is there a metal wire (clip) hooked on black plastic in the ink carriage? If not, these are notorious for breaking the small plastic hook....when broken, the cartridge is not held in proper postion so printer won't recognize that the ink cartridge is installed......no replacement parts are available for this series of printers.

Jun 03, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

The printer doesn't recognize the new original HP color cartridge


There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Printing is crooked on the page...otherwise prints beautifully


Sounds like the print head / ink cartridge is not seated all the way. Open the door and check it. It also may be the wrong print head / ink cartridge. If you replaced the print head / ink cartridge recently, you may have the wrong one for your device. If it is a off brand or refilled print head / ink cartridge it may be damaged or incorrectly identified.

Jun 11, 2008 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

93 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96627 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...