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Hi i'm fred, and i have a hotmail account, and someone has hacked into it, so i'm not able to reset my password, i have an alternate e-mail, but it won't send anything to that account, i have some very important documents i really need out of that account

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  • fleghorn Sep 17, 2008

    r u there? i put in the wrong e-mail the first time

  • fleghorn Sep 17, 2008

    someone has hacked into my e-mail to the point that it won't take my password, and it won't allow me to put in my alternate e-mail so i can get into it, and i have important documents i really need out of that account.could you please help me. the first time i e-mailed you i forgot the g in bugstheman

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Hi Fleghorn,

Please go the hotmail website, and enter the email Id, then click on Forgot password,

After then it will ask you to provide a email id on which information for Reset Password can be sent.

Then provide the Login email id, information will be recieved on that.


Regards
ELLIN

Posted on Sep 17, 2008

  • Puneet Jain
    Puneet Jain Sep 17, 2008

    When you get the screen for reset Password.
    It will show you this then provide the informatiion if you remembered and proceed:

    Select an option for resetting your password:
    Use my location information and secret answer to verify my identity

    Country/Region:


    Question:
    Favorite teacher:
    Secret answer:
    Five-character minimum; not case sensitive

    Continue and proceed


    Regards
    ELLIN


  • Puneet Jain
    Puneet Jain Oct 17, 2008

    Reply please if the soluton work for you.


    Give your rating to the solution either Helful or Fixya.


    If you dont fix the problem yet by the solution given then I would suggest you more options, let me 


    know for it.


    Since your voting is precious to me in providing the help for others.


    Have a Nice day.


    Regards,


    Ellin


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Shaw webmail login


Which email account there are many ?

It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
Email providers like Yahoo! and Google are aware that users forget and have implemented a way to identify the user in this situation. In order to use this retrieval method, you must have submitted an alternate email address when you signed up for that email.

Go to the email sign-in page.
Notice the option underneath the login fields for users that have trouble signing in; in Yahoo! Mail this option is "I forgot my Yahoo! ID" and in Google Gmail this option is "Can't Access Your Account."
Click this option.
Enter the alternate email address entered when you set up up your email address.
Yahoo! Mail users also need to enter the birth date, country and postal code entered when the email address was set up. Click "Next."

Log in to your alternative email address and click the email provided.
Your email user name is available in the body of the email.
Click the link within that email to reset your email password.
To reset your email password, the provider might require that you answer your security question.
Go back to the email sign-in page and log in using your user name and new password.
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html
Hotmail have a forgotten password link but you must have another email adress to send your forgotten password to
just open up another email acc at hotmail/live.com eg: lumpy9@live.com
in the right hand corner on the hotmail homepage you should see help center
down in the bottom right hand corner tab click on that another page will open you should see another help center click on that again another page will open with account calender contacts essentials
click on the account tab another page will open with if you have forgotten your password or are having trouble signing in yet another page will open get help with your password problem
or signing in click on it you should see something like I forgot my password or I know my password but am having trouble signing in I think someone else is using my hotmail account
at the sign in for your hotmail account click on forgot password tab another page will open then on the reset password tab

Jul 22, 2013 | PC Desktops

1 Answer

My mns messanger is temperly blocked and i cant get into it


your account might need to be re activated ?

You may notice occasionally that your MSN or Hotmail/Windows Live account has been locked by Microsoft. Due to this, you are unable to login to your email account. You may not even access your Windows Live Messenger. This typically occurs when your account was compromised. Someone may have hacked into your account or stolen your password. Windows Live offers a systematic process to recover and unlock your account. You will need an alternate email address to perform this task.

Navigate to Windows LiveID Account Recovery help page. Read the instructions and click "Continue" twice. Type an alternative email address in the box under Contact Email Address. Click "Continue." Log in to your alternate email account. Open the email from "Windows Live." Click the link provided to you in the email. This will take you to the password recovery process. Type a new password and retype it to confirm. Follow the on-screen instructions to complete the reset. Try to log in to your MSN account using any of the MSN products, including Hotmail and Windows Live Messenger. You will be able to access your MSN account.

Feb 11, 2013 | PC Desktops

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My hotmail acount got hacked


Not really, you might be able to get it back, but it's a lot easier to try and get a similar sounding gmail, acct. Someone has access to your machine, or account. I wouldn't take the chance that they get it again. just go for a ne one.

Dec 15, 2008 | PC Desktops

1 Answer

Hi i'm hoping you can help me. My hotmail has recently stopped letting me log in. i know my password is correct, it stopped letting me access my e-mail's about two weeks ago i would imagine. I have no...


Can you log into MSN if you have it? because if not, I'm afraid to say that it would be your password details by the sound of what has happened. The two are strongly related and if your hotmail and facebook have stopped working then most likely someone has got hold of your password(s) and changed them, otherwise it would be a extreme coincidence that the two were not related to password theft. The best thing to do is to create a new hotmail account and immediately let all your contacts know about the false account someone has hacked into and have a stronger password which is numbers and symbols such as % or ! in your password to prevent it from being easily found out. If you can login, refere to the hotmail technical support and let them know the situation, but it seems unlikely because you also mentioned problems with facebook

Hope this helps you

Nov 18, 2008 | PC Desktops

2 Answers

Someone has hacked into my sons msn and sent abusive msgs to his friends he cant get back in to his site who do i call for asssistance?


Somehow for whatever reason you've forgotten the password, the answer to your secret question and never set up, or no longer have access to the alternate email address associated with the account. Or your account has been hacked and your password, secret answer and alternate email address have all been changed.
I cannot help you.
Contact your email service provider and tell them what it happening. They should have some way of identifying you, after which they should be able to reset your password. This is typically the approach for pay services - they may verify your identity with your credit card number or some other piece of information they collected at the time you signed up.
Unfortunately, this almost never works for free accounts. Why? Because these accounts are free, there's almost no customer support. You get what you pay for.
Let me be even clearer about that:
If:
You're using a free email service such as HotMail, Yahoo, and others
... and you forgot or lost your password
... and you forgot or lost the answer to your secret question
... and you did not set up an alternate email address, or you lost access to the alternate email address
... and customer service is not responding to you
You are out of luck.
I know of no way to recover your account. I cannot help you.
You absolutely can and should try contacting customer service for the email service you are using - they are the only ones who could help you. But my experience is that they rarely do.
Learn from your mistake.
If you lose access to your account and cannot recover it, you'll want to set up a new account. Learn from this.
Choose good passwords that you will remember. It's tough, given the number of accounts and passwords we all need to remember, but the fact is choosing a hard-to-guess password, and changing it regularly are important steps you can take to avoid someone stealing your account.
Don't share your password with anyone. A number of the account hacks I hear about are the result of trusting someone you shouldn't have.
Remember your secret answer. I'm kind of surprised I even have to say this, but when you create an account that asks you for a secret question and answer, don't treat it lightly. It doesn't have to be true ... just make sure it's something you'll remember in a year or two or ten when (not if) you have a problem.
Set up an alternate email address. This is where password reminders would get emailed to. And remember that if you lose access to your alternate email address, you need to change it in any accounts that reference it.
Don't use "remember me" when logging in. At least, don't use it unless you're positive it's safe. If someone else walks up to the computer (be it in an internet cafe, or in your bedroom or office) and "remember me" is selected ... they can now login as you without knowing your password. And then they can change your password and everything else, locking you out of your own account.
And, perhaps most important of all:
Don't use free email accounts for anything important.

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1 Answer

My hotmail, msn and facebook passwords have been hacked, but they have changed my security question, so i am unable to reset my password. my hotmail account has details of all my bank account and other...


Hi pallan,

This the support numbers for identity theft at microsoft, I would urgently suggest you call them asap. Someone in cyberspace has your info and god only knows what they will do with it.

You can find Microsoft support options ranging from Web sites to newsgroups and more on this page.
No charge support • Call 1-866-PCSafety or 1-866-727-2338
This phone number is for virus and other security-related support. It is available 24 hours a day for the U.S. and Canada. For phone numbers outside of the U.S. and Canada, select your region.
E-mail or individual chat support
Get instant access to unlimited no charge e-mail or unlimited individual chat support. To help ensure that you get the appropriate support you can first choose your region.

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Oct 17, 2008 | PC Desktops

1 Answer

A colleague of mine had his hotmail account hacked and the password changed and the hackers sent out an email to his contacts requesting $ to get him out of a jam!...needless to say, he can't get into his...


All I can think to do (Besides calling Microsoft who currently owns hotmail), is to tell hotmail that you password. If he has another e-mail address he may have put this information in when signing up for his hotmail account. If he tells hotmail he forgot his password, they should send it or a new password to his other e-mail account. If he did not provide them with another account I reccomend calling microsoft.

Sep 19, 2008 | PC Desktops

2 Answers

Hi I'm Fred and i have a hotmail account bustheman@hotmail.com, and someone has hacked into my e-mail, and i'm not able to get into to it now, i have an alternate e-mail fleghorn@carolina.rr.com, but it...


To solve this one, you'll need to contact hotmail's support staff via email. Click the link below to try and contact them about suspected email account hijacking:
Account Password Problems or Suspected Account Hijack Windows Live ID Support:https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

Best of Luck,
Steven

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