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Hi i'm fred, and i have a hotmail account, and someone has hacked into it, so i'm not able to reset my password, i have an alternate e-mail, but it won't send anything to that account, i have some very important documents i really need out of that account

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  • fleghorn Sep 17, 2008

    r u there? i put in the wrong e-mail the first time

  • fleghorn Sep 17, 2008

    someone has hacked into my e-mail to the point that it won't take my password, and it won't allow me to put in my alternate e-mail so i can get into it, and i have important documents i really need out of that account.could you please help me. the first time i e-mailed you i forgot the g in bugstheman

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  • 558 Answers

Hi Fleghorn,

Please go the hotmail website, and enter the email Id, then click on Forgot password,

After then it will ask you to provide a email id on which information for Reset Password can be sent.

Then provide the Login email id, information will be recieved on that.


Regards
ELLIN

Posted on Sep 17, 2008

  • Puneet Jain
    Puneet Jain Sep 17, 2008

    When you get the screen for reset Password.
    It will show you this then provide the informatiion if you remembered and proceed:

    Select an option for resetting your password:
    Use my location information and secret answer to verify my identity

    Country/Region:


    Question:
    Favorite teacher:
    Secret answer:
    Five-character minimum; not case sensitive

    Continue and proceed


    Regards
    ELLIN


  • Puneet Jain
    Puneet Jain Oct 17, 2008

    Reply please if the soluton work for you.


    Give your rating to the solution either Helful or Fixya.


    If you dont fix the problem yet by the solution given then I would suggest you more options, let me 


    know for it.


    Since your voting is precious to me in providing the help for others.


    Have a Nice day.


    Regards,


    Ellin


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Posted on Jan 02, 2017

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