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Hi I'm Fred and i have a hotmail account bustheman@hotmail.com, and someone has hacked into my e-mail, and i'm not able to get into to it now, i have an alternate e-mail fleghorn@carolina.rr.com, but it won't allow me to send a new password to this account.i have important documents i really need out of this e-mail, could u pls. help me with this

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This might involve using a telephone.

Phone the person who sent you the documents, and advise them of your new email address.

Phone Microsoft, and give them sufficient proof of your identity, to reclaim your hotmail account.

Posted on Sep 17, 2008

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To solve this one, you'll need to contact hotmail's support staff via email. Click the link below to try and contact them about suspected email account hijacking:
Account Password Problems or Suspected Account Hijack Windows Live ID Support:https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

Best of Luck,
Steven

Posted on Sep 17, 2008

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Posted on Jan 02, 2017

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