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I have a simpletech 500 g external drive. I just had my main computer crash and I have hooked the drive up to my laptop to see what I can recover. My old laptop circa 2003 - won't read Resource CD so ....I have gone to auto recovery and restored folders but when I open them they are empty? Am I doing osmething worng? Maybe I didn't back up my stuff but it shows on the simple hard drive that I have 18,000 files and I only have 150 G left on the drivfe - so where are my files? Help

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Please contact SimpleTech's Technical Support department and they will be able to assist you with your backup and restore issues. They can be reached at 949-477-7700 or 800-945-3444.

Regards,

SimpleTech Technical Support

Posted on Sep 19, 2008

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My new Laptop with Windows 10 operating system does not recognize my older simpletech 250gb pininfurnina external hard drive. I'm not sure what driver I need to get it to recognize the hard drive.


Try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this file recovery program called asoftech data recovery to recover your files. download it from
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ADONIS

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