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I have a Logitech QuickCam® Pro 5000 installed on a Dell D620 laptop running Windows XP. When I attempt to record something, the camera freezes, but the sound keeps recording. I use MovieMaker to capture my videos and it has worked fine in the past. Now it freezes after about a minute of recording. Can you help me with this issue? Thanks, Johnathan

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At this point you got several things you need to check

Here's a quick run down of some trouble shooting proceedures for this.

1. Download and install ALL the critical updates and service packs for your operating system

I bet I type that 20 times a day and I can't stress that enough !

2. download and install any driver updates for your video card

3. Make sure your computer is not getting too hot , I can't stress that enough either !


Do these things and you will illiminate them as being possible culprits ...


Thank you for using FixYa!


Az.

Posted on Sep 18, 2008

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6ya6ya
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Posted on Jan 02, 2017

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Modem Device on High Definition Audio Bus!! dell d620 in my laptop dsl is not working it disconnected again n again why please help me


Maybe it's an driver installation order problem, the system needs the audio drivers installed prior to the modem since I believe they are both on the High Definition Bus. Here is Dell's official install order for the D620 with integrated Intel graphics...


1. Install the Dell Notebook System Software on a Dell Portable system from the Drivers, Utilities and Applications CD.
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6. Install the Intel® 945GM/945PM video driver in Microsft® Windows® operating systems.
7. Install the Broadcom 57xx Gigabit Integrated Controller Driver
8. Install the Dell™ Wireless 350 Bluetooth® driver in Microsoft® Windows® operating systems.
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10. Install the O2Micro OZ601 Cardbus Controller in Microsoft® Windows® operating systems.

Dell Latitude D620
Bios A02
Core Duo T2600 @ 2.16ghz
2048 MB DDR2 667mhz
NVidia Quadro NVS 110M TurboCache
100gb 5400rpm HD
Philips SDVD8820 DVD+/-RW Combo
SigmaTel C-Major HD Audio
Broadcom NetXtreme 57xx Gigabit
Intel Pro/Wireless 3945ABG 802.11a/b/g
TrueMobile 350 Bluetooth
Windows XP SP2

May 08, 2011 | Computers & Internet

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Logitech quickcam pro 5000 will not let me zoom or pan any more how do i fix this?


If it worked before and doesnt work now uninstall it and then reinstall

Jul 28, 2010 | Logitech QuickCam Pro 5000 Webcam

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Logitech WebCam Pro 5000 - Video Problem


Well the thing is with Digital Camera If there is lots going on (on the computer) your other program might interfer
1st end all processes that might have anything to do with the camera or that may be using any of its features, I would retart your computer as well
If you still have any issue uninstall and reinstall the drivers for the camera.
But I'm thinking you might have too much going on in the computer at the same time

Good Luck
- John -

Dec 20, 2007 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Compatability


You will need to download the software that makes it work with windows Vista.

It can be found here
http://www.logitech.com/index.cfm/435/243&cl=us,en

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1 Answer

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depending on your IM programme, make sure the camera is allowed to be seen by others in the setup or options. You may also need to re install the software to see if that solves it. Assuming your camera is showing you your picture you know that the cam is working so it is something that needs to be set in the IM programme. If you cannot see yourself try making a short recording in windows movie maker 2 which comes with windows XP, as there are certain things the programme checks regarding you camera.

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If you mean that it will not install at all, and mean that windows won't recognise your cam; it maybe that you have not updated windows installer 3.1 after you have done a clean install. Click on link to download, apologies if this is'nt what you mean. http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en

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