Question about Tomtom ONE GPS Receiver

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I purchased my TomTom One XL.S4Aug08. I am finding that the unit will not hold a charge. I took a trip some 200 miles away gtom home and plugged the unit into the 12 volt and system. It work OK while traveling. After arriving at the destination the uynit was not charged. Any assistance you could provide would be greatly appreciated. Sincerely, Bob Webber bobwebb69@cox.net

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I am sending the tomtom back to the manufacturer. I have only had it for two (2) months. I didn't feel that I should have to pay to have it fixed. thanks for your reply.

Bob

Posted on Sep 18, 2008

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2 Answers

Old Tom Tom can't find signal


Replace the battery!. Maximum life is two years. If you have not fully charged it by usb or ac prior to a trip and then connected it to the 12v car outlet before starting the engine the battery becomes damaged overtime.
Battery level determines the time it takes to make a connection. Always keep it charged. Never plug it into 12v car power when starting engine. This will not only shorten the life of the battery, but wiull damage the SIIRF chip.

Please rate my help++++Thanks for uising FIXYA

Jul 01, 2010 | Tomtom One XL GPS Receiver

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TomTom XL 330 not coming on?


If you TomTom is not coming on after a long sleep.. I.E. more then a few days with no use, try this......

(1) Plug the unit into either a PC or your Car
(2) Wait for about 2-5 minutes to get some charge into the unit
(3) Press and hold the power button for about 15-20 seconds until you see the start-up screen

Why did it die? I have found and many other have found the battery does not live long without a power supply to charge it, it would seem to me even thou it is powered off, the TomTom is still sucking away at the battery and it would seem there is nothing that can be done about it.

on Sep 16, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

I recently purchased the tomtom 340S XL. Can it


Using cable data /charger port you can do charging both at system or in car under car charger option. those specifications placed in manual and normally lasts for 3 hours

Dec 16, 2009 | Tomtom XL 340S Car GPS Receiver

2 Answers

Green light on but will not switch on


plug in your xl via the usb cable to your computer and let it charge a few hours, then press and hold the power button for up to 15 seconds.

do not use the car or home charger to intially charge your xl. they are to maintain the battery, not a rapid charge.

let me know if you need further help.

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Nov 09, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom Tom suddenly won't turn on. It is 2 years old. Has worked with no problem. Battery continually charged as I drive. Used re-set button to no avail. Need today for a trip!


plug it in to the usb cable to your computer for a few hours, then press and hold the power button for up to 15 seconds or untill it starts.

after it starts run tomtom home and get the latest updates for it.

if you do not have tomtom home, you can get it HERE just follow the directions after you download and install it on your computer.

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Oct 29, 2009 | Tomtom One XL GPS Receiver

1 Answer

TomTom One XL battery not holding charge but a few hours........


You need to change this battery as if it finally collapses it will ruin the internal components

Aug 14, 2009 | Tomtom XL 330 Car GPS Receiver

2 Answers

Tom Tom XL worked fine and then after stopping for lunch could not find satelite signal the rest of the 200 mile drive.


Try going online at the Tom Tom site and updating the device (it's free). There's a new update each week that tells the Tom Tom where the satellites will be during the coming seven days. Admittedly, this only speeds up the process and not finding a signal for 200 miles is a stretch, but it's worth a try if you don't regularly update.

May 17, 2009 | Tomtom ONE XL GPS

1 Answer

Tomtom XL GPS shows an incorrect home location


change it through your gps
where you set favourites or home
it obviously did'nt set your correct settings through the map
make sure home settings on system itself are correct such as country city etc

Jan 06, 2009 | Tomtom One XL GPS Receiver

1 Answer

Charging but nothing on screen


A good place to start is a reset. -Make sure the battery is charged completely (charge for two hours to be sure) -remove the SD card, if you use one -hold down the reset button with a pen for at least 15 seconds -release the reset button and hold down the on/off button for at least 5 seconds. -replace the SD card If that doesnt work: Make sure you have the latest software for the device by using TomTom Home. Sometimes just updating the software will kick it into gear, so to speak. And lastly, if it is just dead, contact TomTom customer care and they will repair or replace it for you. Before you call them make sure you have a TomTom account. To register:https://www.tomtom.com/myTomTom/myProfile/ Hope this helps!

Aug 22, 2007 | Tomtom GO 700 GPS Receiver

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