Question about Emerson MW8102SS 1100 Watts Microwave Oven

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Problem keying in commands on Emerson MW8102SS

The microwave is definitely on, but I'm unable to enter any commands. It doesn't matter which button I press, there isn't any beeping and the display does not reflect what I am entering.

Prior to this problem the microwave display indicated "POS 1" and 2 and 3 then it switched back to the time display. I've unplugged it and then plugged it in again. It then displayed "CU P1" and 2 and 3 then simply displayed "0"

What can I do?

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  • Emerson Master
  • 8,820 Answers

It sounds like you have a shorted keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

Emerson parts are distributed by Fox International and their number is 800-321-6993. Or you might try e-mailing researchdept@fox-international.com

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Please feel free to contact me directly if you need more help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Sep 27, 2008

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