Question about Whirlpool Duet GHW9150P Front Load Washer

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Kenmore HE5T Code F24

Can you help troubleshoot???

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This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


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Posted on Sep 28, 2010

4 Suggested Answers

the dr
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SOURCE: Kenmore Elite He5t Washer Error F24

very easy solution!!!chat with me online and ill step you through it save up to $65 (my in-home rate in florida is $75!!!!!!!)

Posted on Sep 27, 2007

blueextc3221
  • 15935 Answers

SOURCE: fault code F24

This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!

Posted on Sep 28, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore He5t washer: Code F27. What do I need to

F27 is an Overflow Condition error. If the Overflow contact on the pressure switch is closed for more than 60 seconds an Overflow condition will occur. In an Overflow condition, the Door may remain locked, and the Drain Pump may run constantly, even if PAUSE/CANCEL is pressed twice and the Display is cleared. Unplug the unit to service. This is verbatim from the tech sheet. You will need to check to following:

1. First, UNPLUG the washer for at LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code reappears, proceed to step 2.
2. Check the drain hose and make sure it is not plugged or kinked.
3. Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU).
4. Check/Clean Drain Pump Filter of foreign objects.
5. Check for Drain Pump Failure.
6. Check the Inlet Valve for proper shut off
7. Check the Pressure switch for proper operation.

1. Check the drain hose by removing it from the standpipe and pulling a vacuum on it with a shop vac. You may have an obstruction in the drain line or drain pump. It is also a good idea to check the drain hose just prior to the drain pump as well. This is the hose that attaches to the bottom of the tub and runs to the inlet side of the drain pump. This area can get clogged with small articles of clothing.

2. Unplug the washer and remove the kick plate and top panel. Check for any loose connections at the drain pump, pressure switch (located in the right rear of the machine), and the CCU (located in the rear of the washer with all the wiring running to it). You may have a loose or dirty connection somewhere. If you remove any connectors, make sure you write down where they go. It's best to only remove ONE connector at a time when checking the CCU. On the pressure switch, make sure the clear tubing (air hose) is still attached. With the air hose off, loose, or leaking, the switch will not work and the tub will continue to try to fill. This may generate an F27 error.

3. The drain pump. Remove the clean out cover on the pump and check for debris. Make sure you drain the water from the drain lines, pump and hoses PRIOR to removing the cover. Otherwise, you will have about a gallon or so of water to clean up. The shop vac method works great for this. Look for obstructions in the clean-out trap and impeller area of the pump.

4. The inlet valve. If the inlet valve would fail in this manner, the tub would be trying to fill with water all the time and not shut off. You need to ask yourself if you find standing water in the tub when not in use.

5. The "Sud" error. This occurs when air from too much detergent gets into the drain line. If you are using HE detergent, HOW MUCH are you using? Some things to consider:

a. Do you have soft water? This can actually cause the soap to suds better making the need to cut back on how much you use.

b. Look at the detergent container. Is it double or triple concentrated? Some detergents are sold as extra concentrated which means you need to cut back on the amount you use. Not doing so can cause the water to over suds.

c. What size loads are you using the detergent in? Running small loads with the same amount of detergent can also cause an over suds condition.

NOTE: Knowingly or unknowingly using the improper detergent on these model washers MAY void your manufacturer's warranty. Read all instructions and documentation that comes with the appliance, thoroughly.

Rule out the simple common sense things first. If everything else checks out and your problem still persists, you may have a component failure (more commonly, the CCU or pressure switch)

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 28, 2010

  • 1 Answer

SOURCE: I have a Kenmore HE2T error code F24

when you take off your lower access panel you will find taped to the right side the manual with all the codes. This would have been nice to know. I had to figure out was an 5b was. which by the way is a clogged drain plug.

Posted on Jan 10, 2011

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