Question about Kyocera CS-2050 Black and White Copier

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CS 3035 printing problem/network issue?

I have a customer with a CS 3035. When the unit is turned on, any one of 6 terminals in their office can successfully print a job. Once that job is finished, and the machine idles for say, maybe 10 to 15 minutes and someone tries to send another job, nothing happens and it remains in the qeue. When they reboot the unit, the job comes out. This same pattern keeps repeating itself. Please help, I'm desperate to get this customer happy again. Note: I've already eliminated any power source problems and the unit is on a surge protector.

Regards,

Robert
dynamicimaginginc@cox.net
714-329-8096

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  • Tim Babcock
    Tim Babcock May 11, 2010

    What are the sleep mode settings set for on the machine?

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Check the sleep mode settings on it. Do you know how to check on Kyocera's tech website to see if there is a firmware upgrade available?

Posted on Sep 19, 2008

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Posted on Jan 02, 2017

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