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I can't get the #27 cRTRIGE TO DROP IN. - Lexmark Printers & Copiers

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  • David Friesen
    David Friesen May 11, 2010

    Has the tape been removed from the nozzles?

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1. Check to make sure you have the correct cartridge.
Not a 27 from lexmark instead of a 27 from hp
or visa versa for example.

2. Typically Printer cartridges do not "drop in" but are
held in a more secure fashion such that at the very
least it will "snap in place". Sometimes this means
placing the cartridge in its receiver and pushing it left,
right, back, etc. until you hear the "click". Do not
strong arm or use excessive force as this may break
either the cartridge and/or its receiver.

3. Make sure the tape covering the print head on new
cartridges has been removed.

4. Ensure there are no obstructions in the cartridge receiver.

5. Print head should typically be facing the platen where the paper rolls.

Posted on Sep 17, 2008

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