Question about GE GSS20IEM Side by Side Refrigerator

Open Question

Freezer and Refrigerator not cooling/freezing properly

I have a GE refrigerator model GSS20IEMD WW. I noticed afew days ago that the food from the fresh part wasn't as cold as it was suppose to be and last night I noticed that the freezer wasn't as cold either and some food started to dethaw. And now the water won't freeze to make the ice. There is frost in the freezer along the back. What could be wrong?

Posted by on

  • 3 more comments 
  • dsketoe Sep 30, 2008

    Freezer and fridge are not cooling properly and coil behing the back wall freezer panel are frosted over. I've defrosted several times but the problem is back within 2-3 weeks.

  • follyfarm Nov 30, 2008

    noticed the freezer was warm. thuroughly cleaned fan unit in the back and waited 18 hours to get a little water to freeze near the bottom of freezer. still warm at top of freezer. same with fridge side cooler at bottom 60 at top.

  • mauraanndona Nov 30, 2008

    me too, fairly new GE fridge, 2 yrs old and some things like frozen fruit are all mushy in freezer. My last fridge was in the house when I moved in and lasted 20 more years/ it was a Kenmore.

  • Anonymous Jan 19, 2009

    Ice maker not working and freezer starting to defrost fridge not cold enough.

  • goldsbu Feb 08, 2009

    Slightly different Model # GSS20IEPHWW, buit the same problem. Coils behind the Freezer wall are frozen over. Defrosting them right now. Will be calling for service,NOT GE. This is the second time in 3 weeks.

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 958 Answers

SOURCE: FRESH FOOD COMPARTMENT TOO WARM

it could be a defrost heater problem . the heating cycle is not defrosting the ice that is why your having frost build up. the heater could be damaged, thermosdisc damaged, electronic timer module damaged.try thawing it up by unpluging it for a day or two until there is no more water dripping at the back then try it again, im sure the refrigerator section would cool again for a week or two before it wouyld go back to the same problem. dont forget to bring back the setting to 5 for freezer and 35 for refrigerator in order for the thermostat to work.

Posted on Feb 05, 2008

Ad
  • 4 Answers

SOURCE: GE TFX20JR BK WW side by side won't cool or freeze

First point: The entire fridge is cooled by the freezer section. A fan blows air across to the food section.
2) Every 8 hours or so, a timer shuts off the compressor cycle, and starts up a heater to defrost the freezer coils. If the heater(s) are burnt out, or if the safety thermostat (to prevent overheating) is open, then you will have no defrost. The coils will frost up and eventually prevent airflow to the food section. Milk goes sour.
3) In rare circumstances, the timer itself can stall. This cause the same symptoms as above, but this is not as common as the other 2 causes of No Defrost.
Sequence: Check heater continuity. Check safety thermostat continuity while cold. Check defrost timer operation.
Hope this helps. I am a journeyman with 39 years exp. Happy New Year.

Posted on Jan 01, 2009

  • 310 Answers

SOURCE: GE fridge: Freezer working but fresh food side not cold

The problem is the refrigeration evaporator, located in the freezer section is blocked with frost and ice and not air can pass through it. Four different failed parts can cause this problem. The defrost timer, the defrost heater safety thermostat, the defrost heater, or the evaporator fan motor. Unless you are very good with a volt-ohm meter, it wiil be difficult to distinguish which one of these parts has failed. A qualifed refrigeration service tech or a good appliance service tech with a refrigeration certification can find this quickly.

Posted on Jan 13, 2009

  • 15 Answers

SOURCE: Frost gathering in freezer, icemaker dispenser freezes over

well check to see if door seal is split if it is get new one!! need to see photo of the frozon over dispenser- found before that when ice not bein used alot the odd time you will have to take out the ice in the bucket crack it up and put back in try this???

Posted on Feb 03, 2009

  • 1 Answer

SOURCE: not cooling or freezing

westinghouse virtuoso fridge section working freezer cool but not freezing food even when adjusting freezer to as cold as it can be !!

Posted on Aug 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My GE GSH25JFTA WW refrigerator stops working once a day and food gets warm. Ive already replaced the heater


this is the defrost cycle. just set you temperature right but if it still does it. change thermostat

Dec 17, 2017 | GE GSH25JFXWW 25 Dispenser Refrigerator -...

1 Answer

My 18 year old refrigerator GE model TFX24FG freezer side is not keeping food frozen. Refrigerator side seems to be working normally.


The refrigerator side is at present working properly , but slowly slowly, it will also loose its cooling.This will happen because, freezer side is the side which cools first, then the refrigerator side ( also called as fridge side)., gets cooled.If freezer side is not cooling / freezing properly then fridge side will also loose its cooling ability.------------ And later on both section will loose its cooling.----------- As per the present situation, it indicates problem with compressor or problem with freezer side door not closing properly.---------- Or the temperature in freezer section is not set to proper cooling/ freezing.--------- So first inspect temperature, is it set right? If ok, then check the freezer door , is it properly closed? If ok, then its compressor problem.? The compressor is running non stop, this is indication of compressor problem.---------- Click this link below for more help:--- http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html ----------- Later on both section will loose its cooling. -------- This will help.Thanks.Helpmech.

Aug 19, 2011 | Refrigerators

2 Answers

We have a GE side-by-side refrigerator (GSS23QGTA); it's about 6 or 7 years old and has been working just fine until about a month ago when we noticed that the freezer was not freezing food. The temp had...


Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

Water Running in refrigerator from Freezer


Refrigerator or Freezer not Cooling or Getting Cold


heatman101


';';';';';';';';';';';';';';';';';

Feb 16, 2011 | Refrigerators

1 Answer

Ge Side by Side Refrigerator model GSS22JFMC ww Is not cooling not frezzing properly and not making ice. The motor is still running ok


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

rggasd

Jul 05, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE GSS25LGMA WW FREEZES FOOD


These refrigerator use the cold air from the freezer the cool the refrigerator. At the rear of the upper refrigerator compartment, there is a shroud. Remove the shroud and you should see a "flapper" that shuts off the cold air when desired. You will most likely see the flap is broken. Once the flap is broken, you lose control of your refrigerator temp. This is a common problem with this refrigerator.
Hope this helps.

Jan 11, 2009 | Refrigerators

1 Answer

GE TFX20JR BK WW side by side won't cool or freeze


First point: The entire fridge is cooled by the freezer section. A fan blows air across to the food section.
2) Every 8 hours or so, a timer shuts off the compressor cycle, and starts up a heater to defrost the freezer coils. If the heater(s) are burnt out, or if the safety thermostat (to prevent overheating) is open, then you will have no defrost. The coils will frost up and eventually prevent airflow to the food section. Milk goes sour.
3) In rare circumstances, the timer itself can stall. This cause the same symptoms as above, but this is not as common as the other 2 causes of No Defrost.
Sequence: Check heater continuity. Check safety thermostat continuity while cold. Check defrost timer operation.
Hope this helps. I am a journeyman with 39 years exp. Happy New Year.

Dec 24, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

Not finding what you are looking for?
GE GSS20IEM Side by Side Refrigerator Logo

Related Topics:

228 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2671 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

RepairNinja
RepairNinja

Level 2 Expert

98 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...