Question about Canon PIXMA MX310 All-In-One Printer

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MX310 Canon Can't send or recieve faxes. Help..... anyone?

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  • dakotar Sep 26, 2008

    I can't fax anything

  • orovallygram Sep 29, 2008

    can't receive fax. I have answering maching and phone all on one line

  • Anonymous Nov 14, 2008

    I keep getting 'incomplete tranmission'

    Cannot fax

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2 Answers

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Can't recieve fax on canon mx 310

Posted on Nov 13, 2008

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    An expert who has achieved level 1.

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Is your call waiting on? take it off and see what happens.

Posted on Sep 21, 2008

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1 Answer

When people is sending fax....my fax is not ringing and i can't recieve the fax....printer MX 328


check the phone line that is connected to the fax . plug this line into a phone and check for a dial tone if this is good plug back into your fax machine . power your fax and turn back on . then try again. hope this helps

May 05, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Can't send or receive faxes on my mx310


the printer has a fax modem either on board or on its own.the board is faulty.

Jun 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I live in Saskatchewan Canada and can send Faxes to British Columbia, but I cannot recieve from there.


Make sure whoever sends you the fax is using the full fax number - if that isn't the case, I would call your phone company to make sure your fax line is capable of receiving long distance calls.

May 05, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Can't receive or send fax


Unfortunately Voip communication protocols are usually not fax friendly. I was able to send fax from older fax machine (when the only plugged in to the router was my Viop box. But new Canon Faxes are using some new communication, that seems to be even more difficult to fax over Voip. It also depends what kind of set up is on reciever end. Try to find out what kind of protocol are you using (ask you provider) and if there is any option in using different protocl, that may be able to transmit fax signal.

Dec 16, 2008 | Canon MX310 Office All-In-One Printer

1 Answer

Hi my canon mx310 will not fax any ideas


disconnect all equipments using the phone line (everything)
connect the fax directly to a wall jack (a working one)

Send a one page black and white text fax to 1-888-473-2963

When your fax is received by the Test Fax Service, a return fax will be generated to you within five minutes confirming that fax was received. This verifies that you can both send and receive a fax with your fax machine.

Nov 25, 2008 | Canon MX310 Office All-In-One Printer

1 Answer

Help with sending a fax


I have the same problem, but i can't recieve them either, if you know how to fix it please let me know

Mar 27, 2008 | Canon PIXMA MX310 All-In-One Printer

6 Answers

Help with setting up my cannon mx310 fax machine.


here http://www.generalmanual.com/Printers/Canon-PIXMA-MX310-Office-All-In-One-Printer.htm you can download (under "download now" near the bottom of the page) the manuals you have lost.

Hope it helped you!

Dont forget rating.

Thx.

Jan 19, 2008 | Canon PIXMA MX310 All-In-One Printer

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